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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Privacy statement

Statement for forms:

Gloucestershire Health and Care NHS Foundation Trust collects personal information when you become a member of our Trust, enter a competition or request further information. We will use this information to provide the services requested and information about relevant services unless you opt out. Gloucestershire Health and Care NHS Foundation Trust will not share you information. For more information explaining how we use your information please see our privacy policy.

Your information

Gloucestershire Health and Care NHS Foundation Trust collects personal information via the internet when you:

  • Become a member of the trust using our on-line application form.

We will use this information to provide you with a membership pack, quarterly newsletter and Trust election information and relevant updates and alerts. Gloucestershire Health and Care NHS Foundation Trust will not share you information with anyone else.

  • Enter our on-line competitions

We will only use this information to contact the winner of the competition or to provide further information on services relevant to the competition unless you choose to opt out. Gloucestershire Health and Care NHS Foundation Trust will not share your information with anyone else.

  • Request information such as leaflets through our website

We will only use this information to send the requested information. Gloucestershire Health and Care NHS Foundation Trust will not share your information with anyone else.

This privacy policy explains how Gloucestershire Health and Care NHS Foundation Trust uses any personal information we collect about you when you use this website.

What information do we collect about you?

We collect information about you when you become a Trust Member, request information or participate in competitions.  Website usage information is collected using cookies.

The questions asked include, but are not restricted to:

  • Name
  • Address
  • Date of birth
  • Email address
  • Gender
  • Ethnic origin

How will we use the information about you?

We collect information about you to process your request, send you membership information, and notify you if you are a winner of our on-line competitions.

We may use your details to send you information about our services unless you choose to opt out of receiving this type of information.

Gloucestershire Health and Care NHS Foundation Trust will not share you information with any other organisations.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or http://www.allaboutcookies.org/

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.  However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last updated on 20th April 2010.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you.

Contact details are available by clicking here.

Accessibility