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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Home / Our teams and services / School Nursing

School nursing

School nurses work with children and young people aged from 5 to 19 in the community, whether they attend school or not.

About this service

School nurses are public health nurses working in the community.  They are registered nurses, often with an additional specialist community public health nursing qualification at degree or postgraduate level. They have specialist knowledge and skills to enable them to work with children and young people aged from 5 to 19 in the community, whether they attend school or not.

They are based in the community, rather than individual schools, and work as a team in collaboration with education, health professionals and other services which work with children to improve health outcomes for individual children, young people and their families.

They assess and identify community health needs in school settings, offering support and advice on a range of health issues such as emotional health, obesity, sexual health, smoking and substance misuse. School nurses play a vital role in children’s development, carrying out immunisation and screening programmes, and they act as a point of contact for managing medical conditions such as allergies and anaphylaxis, asthma and epilepsy in schools.

School nurses also work closely with social care in order to reduce health inequalities and to keep children and young people safe from harm. This proactive and preventative work is known as Safeguarding. Where harm is already known about or suspected in families, the school nurse teams work with a range of other professionals to support the family to make changes to their lifestyle or care of the child through formal plans of care. This is known as Child Protection.

We aim to provide a service that is visible, accessible and confidential; one young person describes the school nurse as “Someone you know you can trust”.

Feedback

If you have used our School Nursing or Special School Nursing service, we would love to hear your feedback. Please complete a Friends and Family test survey by following one of these links:

Referrals

Find the school nursing referral form here.

The School Nursing Service Model

Below are the 4 Levels of Service outlined by NHS England. These set out what all families can expect from their local health visitor service:

1.Community: School nurses have an important public health leadership role in the school and wider community: contributing to health needs assessments, designing services to reach young people wherever they are, providing services in community environments and working with young people and school staff to promote health and wellbeing within the school setting. School nurses work with others to increase community participation in promoting and protecting health, building local capacity to improve health outcomes.

2.Universal: School nurses lead, coordinate and provide services to deliver the Healthy Child Programme for the 5 to 19 age group. They will provide universal services for all children and young people as set out in the Healthy Child Programme working with their own team and others including health visitors, general practitioners and schools.

3.Universal Plus: School nurses are a key part of ensuring children, young people and families get extra help and support when they need it. They offer ‘early help’ (for example, through care packages for children with additional health needs, for emotional and mental health problems and sexual health advice) and are able to provide care and refer or signpost to other services. Early help can prevent problems developing or worsening.

4.Universal Partnership Plus: School nurses are part of teams providing ongoing additional services for vulnerable children, young people and families requiring longer term support. This can include disadvantaged children, young people and families or those with a disability, those with mental health or substance mis-use problems and risk taking behaviours. School nursing services also form part of the high intensity multi-agency services for children, young people and families where there are child protection or safeguarding concerns.

Contact details

Choose from your area to see the relevant list of services and contacts

Forest of Dean
Dilke Memorial Hospital
Speech House Road, Cinderford
GL14 3HX
0300 421 8661 / 8662
FodLocality.SNT@glos-care.nhs.uk

Gloucester
Rikenel
Montpellier
GL1 1LY
01452 895240
Glosschoolnurselocalityteam@glos-care.nhs.uk

Tewkesbury
Tewkesbury Community Hospital
Barton Road
GL20 5QL
0300 421 6161
tewkslocality.snt@glos-care.nhs.uk

Cheltenham
Springbank Community Resource Centre
Springbank Way
Cheltenham
GL51 0LG
0300 421 8514
cheltlocal.snt@glos-care.nhs.uk

Cotswolds
Cirencester Locality Offices
Cirencester Hospital
Tetbury Road
0300 421 8906
Cots.snt@glos-care.nhs.uk

Stroud
Marsburg House
Bowbridge Lane
GL50 2JP
0300 421 8959 / 8960
stroudlocality.snt@glos-care.nhs.uk

Special School Nurses
Springbank Community Resources Centre
Springbank Way
Cheltenham
GL51 0LG
0300 421 8213
Specialschoolnurseteam@glos-care.nhs.uk

Other Children’s Services

Community Nursing
Find out more >

Physiotherapy
Find out more >

School Nursing
Find out more >

Immunisation
Find out more >

Accessibility