Q
Search for a condition, service or location
Translate this page

 

Q

Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

The loved ones of a man who ‘got his life back’ following admission to Wotton Lawn Hospital, in Gloucester, have raised more than £2,000 in his memory, to benefit the hospital and its service users.

Roger Marsland, 59, was admitted in November 2016, after experiencing a deterioration in his mental health. He spent seven weeks as an inpatient and his widow Maggie and sister Louise say they are indebted to the hospital and its staff for their treatment and support.

Maggie said: “Roger had previously received care from other services, but nothing touched him in the same way as the treatment at Wotton Lawn. It was a safe space and enabled him to reconnect with life and the person he was before he became ill.”

Louise added: “Within a week of being admitted we could see he was starting to feel better. He began getting to know the staff and other patients, and through these relationships started believing in himself again.”

Roger, who was born in Cheltenham, tragically died suddenly from an unrelated health condition just months after being discharged from the hospital. However, Maggie and Louise said that had he not regained his mental health it would have been difficult to remember him as the enthusiastic, kind, and considerate man they had known and loved. Instead, their treasured memories of how Roger blossomed during his recovery are a “comfort and a blessing.”

Roger grew up in Bishops Cleeve and after attending Cleeve School began a 30-year career in banking. He worked for Nat West, including at the branch in Cheltenham Promenade, before moving away to Dorset, where he met Maggie. He gathered many friends and colleagues through his working life and enjoyed spending time with them and his family.

Golf was his passion but when Roger became ill he was unable to enjoy the sport. After his admission to Wotton Lawn, he took an interest again and was enjoying a round at Gloucester Golf Club when he unexpectedly became ill. Fellow golfers and staff provided first aid, but sadly he died of a heart attack. Roger’s family has remained in contact with the golf club as they are so grateful for all that they did to try and save Roger, and for their care and kindness following his death. Similarly, they have maintained contact with staff at Wotton Lawn and, through a Just Giving page set up in Roger’s memory, have raised over £2,000 – part of which may be spent on enabling patients to experience and enjoy golf.

Maggie said: “After his stay at Wotton Lawn, Roger was more himself than he had been in years. He had his warmth and spontaneity back and was kind, funny and a joy to be with. Roger would be delighted that we have raised money for Wotton Lawn in his memory.”

Gary Dodson, Wotton Lawn’s Matron, said: “We are extremely grateful to Maggie, Louise and Roger’s family and friends for what they have done for our hospital, as well as the kind words they have said about the treatment and support we gave Roger. Although we are deeply saddened by Roger’s death, we feel uplifted that when he left our hospital he was able to go back to living a full life and enjoying his interests again.”

Accessibility