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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

My jobs are very important to me. They help with my confidence, self-esteem and give me a sense of achievement, structure, routine and a reason to get out of bed in the morning.

Most of all, I no longer feel like an outsider. I used to feel as though the world of the living was for other people, like I didn’t belong in the real community. I needed a lot of care.

Recently my community psychiatric nurse said he felt sad that there was nothing I needed help with. He said it tongue-in-cheek, but it was good to hear.

I’ve come a long way and, if anyone asks ‘Was it worth the effort?’ I would insist that it was very much worth the effort. The empowerment of taking my life into my own hands and the responsibility of living a healthy lifestyle is very pleasing.

The first job I applied for, more than two years ago, was a conservation job, gardening in public and private spaces. I started early in the morning and worked until the middle of the afternoon. It was hard working nearly all day, having been idle for a while, but it was only one day a week. I would come home at the end of the day and feel really proud of a good day’s work and, soon, I went looking for other work.

Before Christmas 2015 I started working in a charity bookshop. My manager wanted to make sure my illness wouldn’t get in the way or cause problems. I told him some of the signs and said I would tell him if I had stopped my medication. I’m still at the bookshop and it’s the longest time I’ve spent in one job. They are all very nice people that work there. I really enjoy the job and get a first look at some of the books; I buy a lot fewer than when I first started!

Along with the bookshop I now work two other jobs too. I joined a charity working with vulnerable people. They were concerned I was still vulnerable myself, so gave me a job in a café, but after a month or so I asked them to give me a job on the frontline. I now work on reception, assessing people and signposting them to the people that can help.

Then, a couple of months ago, I started volunteering for ²gether NHS Foundation Trust, working a couple of hours a week talking to people with dementia. I find this incredibly rewarding. I am making a difference in people’s lives and, after all the help I’ve received, I am using my knowledge of what it’s like on the other side to help.

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