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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

The two-week progamme – which runs throughout the year – is designed for A level students who want to follow a career in healthcare, as Matron of Stroud General Hospital, Kay Haughton, explained: “Demand for work experience is high and we get many requests every year.  We wanted to find a way to encourage young people to learn about the many exciting career opportunities in community health, and see first-hand how teams work together across different clinical disciplines – always with patient care at the heart of what we do. By focusing on students who want to study medicine, go into nursing or into another specialist area of healthcare, we have been able to create a work experience programme that gives students the chance to carry out simple tasks where it’s appropriate, as well as learn about different clinical departments. We want to open their minds to the fantastic work going on in their local community hospital.”

Students are selected for interview on completion of an application form, as programme co-ordinator Kate Turner explained: “We’re looking for young people who show the commitment, talent and maturity to be able to work in different departments across the hospital. It’s as much about their interpersonal skills and having the confidence to communicate with staff and patients, as it is about their school performance. We try to be flexible and create a timetable of bite-size sessions in different clinical departments to suit the young person and their interests.” 

Former Stroud High School pupil Natacha Humphreys, who is in her second year of A levels at Pates Grammar School and applying to study medicine, completed the work experience programme recently:  “It was really well organised with a planned timetable so that I knew what to expect for the two weeks and I was made to feel very welcome.  I’ve had some work experience at Gloucester Hospital, so it was really interesting to see the difference between an acute hospital and a smaller community hospital.  I was able to shadow staff in many different departments including audiology, physiotherapy and occupational therapy – there are clinics for everything at Stroud! – and learn about the work of the surgical ward. It was really noticeable how friendly everyone was, and I was always introduced to patients to make sure they were happy for me to be there. What surprised me most was how much time staff gave to me, and I am really grateful for the opportunity to see first-hand how a community hospital works.”

Matron Kay Haughton added: “This is a whole-team effort and the response from our staff has been fantastic in welcoming work experience students. We’ve had some wonderful young people through so far, and look forward to building on the success of the programme.”

Students will be encouraged to join the hospital’s new volunteer scheme which is being launched soon. The volunteer scheme is designed to increase opportunities for people of all ages to help on the wards with non-clinical activities, such as shared reading or taking patients to the day room, to enhance patients’ stay and their wellbeing.

Photo: left to right, Kate Turner, matron Kay Haughton, student Natacha Humphreys

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