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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

On a Friday morning at North Cotswolds Hospital, Sue Arthurs is making her way round the ward with a trolley full of teas, coffees and refreshments. She has a chat with every patient she passes, and makes sure they have everything they need. If a patient is due to leave hospital that day, Sue will help them to complete their discharge paperwork.  She volunteers at the hospital once or twice a week, and finds that every day is different: “One minute I can be helping out with the rounds, and then the next I’m making up beds. I help out with all sorts of jobs, you just fit in with what the staff or patients need that day, and I find it all really interesting.”

Sue has always been involved in volunteering one way or another. She ran a local play group, has been on a Scout Group Committee and has fundraised for local and national charities. She started by volunteering once a week at a local primary school when she retired, and while waiting for a blood test at her GP surgery one day, she spotted a poster calling for volunteers at North Cotswolds Hospital. She has now been volunteering there for over four years.  

Sue has a personal connection with Moreton-in-Marsh – she has lived in the area all her life, and her children were all born at the old hospital. One of her daughters now works there as a community nursery nurse. “I can remember the old hospital vividly. Some of my relatives were cared for there, and it’s wonderful to be giving back to a place that has been so good to my family.” 

So what is it about volunteering there that really appeals to her? 

“It’s a fantastic way to meet new people – the staff and patients are very friendly and nice. You know you are making a difference as well, it’s so rewarding.”  

Angie Pinchin, Admin Assistant at the hospital says “We are very lucky to have such a friendly, caring group of volunteers; it makes my job so much more enjoyable working with such lovely people.”

 

1 June 2017

 

 

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