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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Macmillan Cancer Support is encouraging anyone affected by cancer in Gloucestershire to talk more openly about the emotional effects of cancer and to seek the support they need. 

As part of Cancer Talk Week from 22 to 29 January 2018, Macmillan wants to encourage people living with any type of cancer to seek emotional support at any point they might need it; whether that might be at diagnosis, during treatment or once they have been discharged.

Cancer patient Victoria Newland from Churchdown in Gloucestershire was diagnosed with breast cancer in September 2016 and after chemotherapy, surgery and radiotherapy, she self-referred to the Macmillan Next Steps Cancer Rehabilitation project in June last year. “It was just fantastic. I had finished my main treatment and it’s only then you have time to take stock and breathe. All your thought processes had been dealing with the here and now for so long. Then when it goes quiet at end of radiotherapy and you’re not running to appointments – you’re done.

“Then your mind starts to drift. I felt down and felt a heavy burden. Then a friend who’d had cancer told me about Next Steps as she had been helped by the project. The project staff took the time to listen to me and what I needed. For example, I went to the HOPE course where I met a group of people feeling the same and the relief of understanding what was happening to me and evolving strategies to get myself back on track was so powerful.

‘I’ve also benefited from the physical activity sessions and advice that will help me move forward and do my best to stop cancer recurring. Cancer, for me, does wear you down and Next Steps has provided the toolkit to put myself back together again. The programme is genuinely fantastic.”

The Next Steps project, which has so far helped more than 500 patients, is part of a wider programme of improving cancer care in the county involving Macmillan, Gloucestershire Care Services NHS Trust, NHS Gloucestershire Clinical Commissioning Group and Gloucestershire Hospitals NHS Foundation Trust. Delivered by Gloucestershire Care Services, it comprises a team of dedicated health professionals who provide one to one support and a suite of group support and education programmes and workshops to give patients knowledge, skills and confidence to encourage self-management and adopt healthy lifestyles, positive health and physical activity. This is backed by a learning and development programme to increase health and social care professionals’ confidence, communication and awareness of the rehabilitation and support needs of people living with and beyond cancer. 

Macmillan encourages anyone affected by cancer who wants to support someone they know, whether they are a family member, friend, colleague or carer, to seek emotional support from a Macmillan support specialist.  

If you would like to find out more about the Macmillan Cancer Information and Support service in your area, please visit www.macmillan.org.uk/inyourarea  

The Macmillan Support Line is open 9am to 8pm Monday to Friday and can be reached on 0808 808 0000. The dedicated support line staff can talk through any concerns and signpost to the nearest information and support centre. 

 You can also find out more about the Macmillan mobile information and support service on our big green buses that visit towns and cities across the UK at www.macmillan.org.uk/mobileinfo.  

 

22 January 2018

 

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