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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Carers provide a vital support network for people who use ²gether NHS Foundation Trust’s services in Gloucestershire and Herefordshire.

It is estimated there are 101,000 carers across both counties and Carers’ Week, which runs from 11-17 June, is a chance to recognise the valuable part they play in the lives of our service users.

Because of the demands of this often unpaid role, carers are at greater risk of experiencing mental and physical health problems as well as emotional stress.

²gether is a member of the national Triangle of Care scheme, run by the Carers’ Trust. The scheme brings together carers, service users and professionals and promotes safety and recovery for people with mental health issues.

Jo Denney, Triangle of Care Lead, ²gether NHS Foundation Trust, said: “We are very pleased to support the theme of this year’s Carers’ Week – healthy and connected.

“We regularly talk with staff about why carers are at higher risk of physical and mental health problems than most people and how they can help carers find support and be more connected through local carer organisations, as we know that feeling isolated is a huge problem.

“Some of our teams offer opportunities to connect with other carers as part of the service, for example through education groups like those offered by Managing Memory Together.

“We also encourage and support people to register that they are carers with their GP to support their own physical health.”

The Triangle of Care scheme encourages the wellbeing of carers. Teams throughout the Trust are looking closely at how well they support carers using the Triangle of Care toolkit and improving services where there are gaps.

²gether’s commitment to working in partnership with carers has been recognised with a second gold star under the scheme.  The trust was accepted as a member of the scheme in April 2015, and achieved its first gold star in 2016. The second gold star was awarded in April 2018.

To find out more about the support we offer to carers, and Triangle of Care, visit https://ghc.nhs.uk/carers-information/

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