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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.

selfharm

Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Gloucestershire Health and Care NHS Foundation Trust (GHC) has affirmed its support to the armed forces community by signing the Armed Forces Corporate Covenant. The Covenant is a promise by the nation, ensuring that those who serve or who have served in the armed forces, and their families, are treated fairly.

GHC was formed on 1 October 2019 following the merger of Gloucestershire Care Services NHS Trust and 2gether NHS Foundation Trust. Both organisations were previously signatories to the Covenant, but at the first Board meeting of GHC the Trust reaffirmed its commitment by signing the Covenant as a new Trust.

Trust Chair Ingrid Barker, who signed on behalf of the Trust, said: “We chose our first Board meeting as GHC, which we held at the Friendship Café in the heart of Gloucester, to sign the Covenant and renew our commitment and support for the armed forces community.

“Gloucestershire and Herefordshire have a long military tradition and many Trust colleagues have previously served in the armed forces. We also treat many people and support families who have connections to the military, and it’s very important that we publicly demonstrate our support to those who are serving now and who have served in the past.

“The Covenant is an important way we can demonstrate that support, alongside the many practical ways in which we can work with and for the armed forces community.”

The Corporate Covenant commits the Trust to upholding the key principles of the Armed Forces Covenant, which are:

  • no member of the Armed Forces Community should face disadvantage in the provision of public and commercial services compared to any other citizen; and
  • in some circumstances special treatment may be appropriate especially for the injured or bereaved.

It also means the Trust will demonstrate its support by:

  • promoting the fact that we are an armed forces-friendly organisation;
  • seeking to support the employment of veterans young and old;
  • striving to support the employment of Service spouses and partners;
  • endeavouring to offer a degree of flexibility in granting leave for Service spouses and partners before, during and after a partner’s deployment;
  • seeking to support our employees who choose to be members of the Reserve forces, including by accommodating their training and deployment where possible;
  • offering support to our local cadet units, either in our local community or in local schools, where possible;
  • aiming to actively participate in Armed Forces Day; and
  • ensuring quick and easy access to healthcare services, and in some cases ‘fast tracking’ treatment where symptoms are as a result of military service or related experience.

You can read more about the Armed Forces Covenant at https://www.armedforcescovenant.gov.uk/

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