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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

²gether NHS Foundation Trust has been selected as part of a national programme to promote equality and diversity within the NHS.

The Diversity and Inclusion programme, run by NHS Employers, is aimed at ensuring the NHS and other public bodies consider equality and diversity more widely. This may be, for example, in its recording practices, when developing policies, when recruiting new staff, and in its provision of treatment and services.

Other partners in the programme include NHS Blood and Transplant, Birmingham and Solihull Mental Health NHS Foundation Trust, North Somerset Community Partnership, Salisbury NHS Foundation Trust, the Welsh Ambulance Service NHS Trust, and the MERIT Partnership.

Neil Savage, the Trust’s Director of Organisational Development, said: “Our Trust has always had great policies and practice in place to ensure we consider and promote equality, diversity and inclusion in everything we do. However, we know that there is always more we can do and this programme provides us with an opportunity to keep developing.

“We’ll be working with colleagues from across the country on this programme, so we’ll be able to share best practice with a wide range of organisations. We’ll also be piloting new initiatives, which can only be beneficial for our existing staff, future staff, our service users, carers and communities.”

Partners in the programme needed to demonstrate delivery against six criteria before selection:

  • improving patient access and experience;
  • empowered, engaged and well supported staff;
  • inclusive leadership at all levels;
  • better health outcomes for all;
  • demonstration of commitment to the partners programme; and
  • benefits the organisation will receive from taking part.

The 2017/18 programme is being launched today as part of Equality, Diversity and Human Rights Week (#EQW2017) which runs from 15 to 19 May 2017.

The week of equality-focused activity aims to raise awareness of equality, diversity and human rights issues in the NHS and celebrate best practice.

As the largest employer in Europe, with over 1.3 million staff, the NHS has a responsibility to remain at the forefront of the inclusion and fairness agenda for patients and staff.

Find out more about our equality and diversity work here.