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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

A new non-executive director has been welcomed to the board of ²gether NHS Foundation Trust.

Dominique Thompson, who lives in Bristol, was a GP for almost 20 years. She specialised in student health and specifically mental health, along with a special interest in eating disorders.

She sat on the National Institute for Clinical Excellence (NICE) guidelines panel for the new eating disorder guidance published in May 2017 and created the primary care eating disorders service for the city of Bristol. Dominique was also named Bristol Healthcare Professional of the Year in 2017.

After leaving clinical practice last September, Dominique felt that she had accumulated lots of skills in the field of mental health and wanted to put these to good use whilst supporting the NHS at a more strategic level.

She explained: “I thought the role seemed like a great opportunity for me to use my skills and knowledge in a new environment. It was important to me that I work with a trust covering young people and eating disorders, as this is where my expertise and interests lie.

“I think it’s really positive for any mental health trust to have a GP on the board as it means that primary care has a voice and is represented.”

Ingrid Barker, Chair of the Trust, welcomed Dominique to the Board. She said: “Dominique’s background as a GP will be invaluable to the Board as we work so closely with primary care. She will also help our thinking as we further develop our integrated services with our partners, Gloucestershire Care Services and GPs for local populations. Dominique brings her impressive intellect and knowledge of the NHS to the table as well as a passionate interest in young people.”