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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Julien Standing, an outpatients nurse at Stroud General Hospital, learned on Friday 15 November that she has won the Lois Barr Memorial Award for Outstanding Achievement.

The award, from the Association of Orthopaedic Practitioners (AOP), is given at the end of each year to the student who has gained the highest overall marks in the British Casting Certificate examinations, run by the British Orthopaedic Association.

She said: “When I received the letter telling me about the award I was over the moon, to be honest. I was very keen to try and win the award because I knew the prize was a place at the AOP’s annual conference – and that’s a wonderful event to attend to learn about all the latest technologies and techniques in casting. So I was very driven to do as well as I could but I still knew winning would be very difficult.”

Liz Fenton, Director of Nursing at Gloucestershire Care Services NHS Trust, said staff training was key to supporting colleagues and the ongoing success of the trust and that the award would act as an inspiration for others.

She said: “I would like to congratulate Julien on her fantastic achievement, which reflects her hard work and commitment. The trust supported her in the training and this award demonstrates that we are committed to fulfilling the potential of our very talented pool of staff.”

The 44-year-old studied at the Bristol Royal Infirmary and Royal Gwent Hospital in Newport between December 2012 and July this year before taking oral and practical examinations at the Royal National Orthopaedic Hospital in London.

Funding to undertake the programme was provided by GCS, while her colleagues reorganised shifts to cover while Julien completed the course, which qualifies her as an orthopaedic practitioner and allows her to mentor other students.

Helen Acock, team manager for surgery and outpatients at Stroud General Hospital, said: “Julien runs the plaster room here and we are already using her skills to develop others so that more staff can benefit from her skills and knowledge.

“As a manager this also makes me feel motivated because personal and professional development of staff is a key priority at the trust, so every achievement is important. “Julien has had cards and messages of congratulations – it gives everyone a lift to be able to celebrate this success.”

In January Stroud Hospital League of Friends provided a range of new equipment for the plaster room including a QuietCast cutter – a hand held, battery operated cast cutter which makes removing casts less distressing for vulnerable patients such as children and people with dementia – a hydraulic plastering chair, three ergonomic portering chairs, a leg roller and leg rests.

David Miller, Chairman of Stroud Hospitals League of Friends, said: “We are delighted that Julien has received this award as she is a valued and dedicated member of the staff at Stroud General Hospital. The League is happy to use our funds raised and donations to purchase equipment to supplement and enhance equipment available through the NHS and to support the care provided by the fine staff at the Stroud Hospitals.”

Julien will formally receive her award at the AOP annual conference, being held in Nottingham next June. 

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