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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

The theatre is working with Tewkesbury Museum, young people from Roses Youth Theatre and staff from the new Tewkesbury Community Hospital to create a modern museum piece and perform a play to celebrate the hospital’s place in the local community.

On Thursday 23 January, the theatre will hold a Reminiscence Session which is open to all ages. There are two projects being organised by the team at The Roses Theatre, ‘The theatre juke box’ and a youth group performance. The Roses is encouraging people to bring any photos and memorabilia to the theatre, or to come along with their stories and anecdotes about the history of the hospital, which will help with research on two new projects.

‘Theatre juke box’ – an interactive exhibit for Tewkesbury Museum – will set out to provide information about the history of the hospital from its origins in 1865 as Tewkesbury Rural Hospital in Oldbury, through to its current location at the new site at Barton Street. The project is being created by Bristol-based arts company, Stand And Stare.

The Roses Youth Theatre group will be devising and performing a show about the hospital during WWI to tie in with the centenary anniversary of the war. Any images of the hospital or any memorabilia related to the hospital during the Great War would help with the research for this project.

Julie Ellery, matron of Tewkesbury Community Hospital said “Tewkesbury is a town with a rich history and the hospital is very much part of that. This project is a great chance for us to learn about the people and events that make up the past history of Tewkesbury Hospital, I’m intrigued to see what memorabilia people bring and what stories they will tell.”

The free drop in session will run from 4pm-6pm on Thursday 23 January and is open to everyone.