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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

A short film has been produced to highlight the problems people with learning disabilities can face when attending healthcare appointments.

‘The Long and Winding Road’ was written and performed by the Dramatic Change Theatre Company, which is a Gloucestershire based inclusive group of disabled and non-disabled actors.

The film tells the story of a young man with learning disabilities, and his journey to receive his first annual health check at his GP’s surgery.

His fears about what the check involves and how he will get there are played out, demonstrating the reasonable adjustments and clear communication health professionals need to use for patients.

The film was commissioned and produced by ²gether NHS Foundation Trust.

Simon Shorrick, from ²gether’s Health Facilitation Team, said that appointments which many take for granted can seem very daunting for people with a learning disability.

He said: “The Long and Winding Road demonstrates in a dramatic way how someone may feel about going for an appointment when they have no idea what it will involve, how they will get there or what they need to do when they arrive.

“If you have a learning disability you may find it harder to understand information. Reasonable adjustments need to be made to make sure that people don’t feel nervous about going for an appointment which is your right, and is important to your ongoing health and wellbeing.”

Blakeney GP and Learning Disability Champion within Gloucestershire Clinical Commissioning Group Dr Martin Gibbs has supported the film’s production.

He said: “I believe the film helps us to see our services, and indeed ourselves, through the  eyes of our patients with a learning disability.”

The film is being shown to healthcare professionals across Gloucestershire, as a way of encouraging them to make reasonable adjustments to ensure people with learning disabilities have equal access to services.

Adjustments which can be made for people with learning disabilities include:

· Ensuring the patient is seen promptly and does not need to queue or wait
· Providing information in ‘easy read’ format
· Finding out the patient’s needs in advance and meeting those needs where possible

To view the film, click here.

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