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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

through Barton Mews (a short distance from the old hospital entrance off Barton Street) to enable staff, patients and their visitors to access the hospital.

Vehicle access to the hospital

We have put a one way system in place for vehicles to access the hospital, asking vehicles to enter from Barton Road, and exit from Barton Mews.  We have porters on hand to help control the flow of vehicles during peak times, which will hopefully ease pressure for patients, visitors and relatives.

Richard Ziebart, estates adviser for Gloucestershire Care Services NHS Trust, said: “This is a temporary measure only, and we are really grateful to the residents of Barton Mews for their patience during this time.”

Designed to cope with flooding

Tewkesbury is renowned for flooding and, as Richard explains, the design of the new hospital takes the probability of flooding fully into account: ” We have always known that the lower level car park will flood on occasions. We worked extensively with the Environment Agency throughout the planning and design process, to ensure the new building does not affect the natural flood plain but remains dry in times of flooding.  With this in mind, the new building has been raised by nearly one metre above the highest flood levels previously recorded.  The drainage system has also been repositioned so that it feeds away to the Barton Street side of the hospital, rather than Howells Road as previously.”

Further car parking and new entrance by Easter

The demolition of the previous hospital building is under way, and contractors are working to complete further car parking and a new entrance route from Barton Street. These works are expected to be completed by Easter.  Temporary vehicle access from Howells Road (to the rear of the hospital) to the hospital’s main entrance will be completed sooner, however.

Richard Ziebart explained: “We will be moving the existing fencing back towards the old hospital site and laying a temporary road to give ‘drop off’ access to the main hospital entrance. This work starts in early January and, depending on weather conditions, is likely to take four to six weeks to complete.  At this point – early February – the old front entrance from Barton Street will be handed over to contractors and closed off for a period of weeks so they can complete their scheduled works on further car parking and the new entrance.”

“We’re very grateful to local residents, staff, patients and their families for their continued patience during building works and we are working closely with contractors Seddons to ensure that disruption and inconvenience is kept to a minimum.”

Nearest parking for Tewkesbury Community Hospital

We would like to ask staff, patients and visitors to not park in Barton Mews, as this is a resident only area.  The nearest pay and display car park to the hospital is at Cascades Leisure Centre.

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