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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

The success, hard work, and dedication of more than 40 healthcare staff has been recognised during a presentation ceremony held by the ²gether NHS Foundation Trust.

A ‘celebrating success’ event was held at Dowty Sports and Social Club, in Staverton, to present certificates to staff who have achieved qualifications in subjects including customer service, food safety, prevention and control of infection, and working with substance misuse.

One of those to receive an award was 33-year-old Matthew Burton, a Healthcare Assistant at ²gether’s Hollybrook Learning Disability Hospital, in Stroud.

Matthew, who is from Gloucester, works there supporting people with learning disabilities who have challenging behaviours.

In addition to his National Vocational Qualification Level 3 diploma in Health and Social Care, Matthew also achieved the Star Unit. The Star Unit  recognises exceptional performance and is awarded to an elite group of candidates whose work and all round performance stands out so significantly that it deserves public recognition.

Matthew said: “I’m really proud to have received the award. It was a lot of hard work but I had a lot of support from the NVQ team at our training centre Collingwood House.”

Two of the other certificate recipients were mother and daughter Dee Daly and Sarah Boyd.

Dee, 56, has worked for the NHS for 38 years in total and has undertaken roles in Theatres, Paediatrics, Endoscopy, Orthopaedic and Recovery units at Gloucestershire Royal Hospital. She later held nursing roles within the community before moving to ²gether, where she initially worked with people with learning disabilities.

Dee now works as a Liaison Support Worker for our Substance Misuse Service in Gloucester and has also worked at Branchlea Cross, in Cheltenham, where she implemented the Community Reinforcement Approach (CRA) programme.

Dee’s certificate was presented for achieving the Level 3 Qualifications and Credit Framework (QCF) certificate in Working with Substance Misuse.

Her 35-year-old daughter, who is from Gloucester like her mum, has worked for ²gether since 2009. She is currently Personal Assistant to our Medical Director Dr Paul Winterbottom, and received her certificate for QCF Advanced Level Apprenticeship in Business & Administration.

Sarah said: “My mum has been a great inspiration to me throughout my life and encouraged me to pursue a career within the Trust.  

“The environment mum works in can be very challenging and difficult but her determination and dedication to her role drives her to support her clients no matter what she is faced with.”

Trust Chief Executive Shaun Clee, who presented the recipients with their certificates, said each member of staff who had undertaken the qualifications showed great commitment to ²gether and its service users.

He said: “We cannot underestimate the hard work and energy our staff have put into achieving these qualifications, in addition to carrying out their day jobs.

“Those who will benefit most from these qualifications are the people we engage with and provide services to.”

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