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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.


Senior Sister Janette Thomas (far left) and her nursing team in Stroud Hospital’s newly-refurbished Cashes Green Ward

Stroud General Hospital’s Cashes Green Ward has reopened having undergone four months of major refurbishment. The ambitious renovation programme has seen the ward undergo a major upgrade, including the introduction of additional en suite bedrooms and bays, a day room and state-of-the-art facilities.

The six-figure renovation programme, led by colleagues from Stroud General and Cirencester hospitals, was made possible thanks to the generous support of Stroud Hospitals League of Friends, who donated a staggering £351,000 towards the works.

Candace Plouffe, Chief Operating Officer for Gloucestershire Care Services NHS Trust, which manages Stroud General Hospital, said: “These works are hugely important and demonstrate the Trust’s continued commitment to investing in Stroud General Hospital and the care of its patients.

“This is one of our older buildings, but this refit will now allow us to offer the latest facilities in Cashes Green Ward, enabling us to provide the best possible care and treatment to patients.”

The 22-bed ward, which closed in July this year to allow the refurbishment works to get under way, boasts six side rooms, each with their own shower facilities, and four en suite four-bed bays.

Senior Sister Janette Thomas said: “The nursing staff and patients are absolutely thrilled with this fantastic new state-of-the-art ward. It is dementia friendly, with colour-co-ordinated décor designed to help patients find their way around the ward and identify which is their room or bay and where the bathrooms and facilities are.

“We now have a dedicated office, which we didn’t have before, a day room, and the design and layout of the ward, which is mixed sex, offers greater flexibility to accommodate both male and female patients.”

During its four-month closure, patients and staff were transferred to a temporary ward at Cirencester Hospital.

“We would like to thank the Cashes Green Ward staff for their positive approach to continuing to deliver care while relocated some distance away in Cirencester, the Cirencester staff for how welcoming they have been to colleagues, the Stroud housekeeping team for all their hard work to get the ward spick and span in time to reopen the ward, and Estates colleagues for leading the delivery of this significant project,” said Janette.

“But none of this would have been possible without the enormous generosity of Stroud Hospitals League of Friends, who have been hugely supportive in our investment in the hospital, and instrumental in bringing this major renovation project to fruition.”

Dr Roma Walker, Chair of Stroud Hospitals League of Friends, added: “The contribution of £351,000 by Stroud Hospitals League of Friends to Cashes Green Ward has lifted it from being a standard refurbishment to one that is state-of-the art.

“In addition to other elements, the donation has funded en suite facilities and specialist bathrooms which not only provide privacy, dignity and wellbeing for patients, but are also an important factor for infection control.

“We are grateful to all those who donate funds to us so that we can spend it wisely to enhance the two Stroud hospitals and other local healthcare facilities. So a massive thank you to the community of Stroud and surrounding area.”

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