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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Repair work to the flooring on the first floor of Tewkesbury Community Hospital commenced in early July, and service users requiring inpatient care have been accommodated in an alternative care setting at Cirencester Hospital during this time. 

The operating theatre suite, which is also located on the first floor, will be closed for a short period to enable the work to be finished as quickly as possible.

To minimise the impact on patient care, The Trust has engaged Vanguard Healthcare to provide a mobile operating theatre unit on the Tewkesbury Community Hospital site, in order to ensure local access to day surgery procedures are maintained during the period of time that the theatre suite is temporarily closed. 

The unit, supplied by Vanguard Healthcare in Gloucester, is a combination of a mobile theatre and six-bed mobile surgical ward, which can function as a standalone facility. Vanguard has significant experience providing additional capacity to healthcare facilities during periods of refurbishment to assist with maintaining patient flow and delivering the highest standards of patient care. Over 250 thousand procedures have taken place in Vanguard units across the UK to date.

Julie Ellery, Matron of the Hospital, said: “Our priority is to ensure we are delivering safe and effective care whilst the repair work is completed at Tewkesbury Community Hospital. The Vanguard unit provides a high standard, clinical environment.

Service users who are due to have minor surgery will be able to continue to access Tewkesbury Community Hospital services as they do now. The unit also offers post-operation recovery space for six patients.

Seddon Construction Limited is confident that we can meet our original three month programme of work deadline, and we anticipate the ward and theatre will fully reopen by mid-October.”

The mobile chemotherapy unit has been visiting the Hospital site for several years, and enables patients to have treatment closer to home.

 

21 August 2017 

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