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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

An event at the Kindle Centre marked the launch of the new service. Clinicians from 2gether explained how the service will operate and the impact it will have on the lives of women who develop (or relapse from) a serious mental health condition either during pregnancy or after the birth of their baby (the perinatal period).

The team has been operating since March. Clinicians working within the service have the expertise to deal with women who present with a range of conditions either during pregnancy or after birth. These include psychosis, severe anxiety, phobic disorders and obsessive compulsive disorder.

The focus of the specialist service will be women who are in the top 4.5% for severe perinatal mental ill-health.

Currently, the team includes a clinical psychologist, a team manager, community psychiatric nurses, a clinical psychologist, an occupational therapist and a nursery nurse.

Twelve women are being looked after by the specialist team which is commissioned to cater for 85 in total.

Team Manager Sally Simmonds said: “It’s just so exciting because everyone wants this service and we’ve had an amazing amount of support both nationally and locally which is very encouraging.

“We’re on a journey together and it’s amazing.”

Community Psychiatric Nurse, Hayley Whitmore said: “I find it really positive that everyone we’ve spoken to about it wants the service, so naturally this creates a lot of expectation.

“We want to be a can-do service and it’s important that we give people the skills to recognise the triggers that they need to see in order to make a referral to us.”

Mum Sally Wilson from the charity Action on Postpartum Psychosis developed postpartum psychosis following the birth of her daughter Ella.

She shared a moving account of her experience with the group: “It’s really important that women and families can access the right support because these services quite literally save lives,” she said.