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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Experts are encouraging everyone to safeguard their mental health and wellbeing this Christmas.

The festive season can be particularly busy, so ²gether NHS Foundation Trust is offering some useful tips and advice to help combat the stresses and strains the season might bring. 

Consultant Clinical Psychologist Alison Sedgwick-Taylor, of the Trust’s Let’s Talk service, said: “For those of us who celebrate it, Christmas is often thought of as being a time for enjoyment and getting together with family and friends.

“It’s sometimes easy to forget that it can also be a very demanding time. It can be stressful as it involves a lot of expectation, expense and organisation. 

“Some people find it lonely and potentially a sad time if they are far away from people they miss or if their loved ones are no longer alive.

“We want people to be able to enjoy their Christmas and spend the time relaxing and resting, and we hope our advice may make that a bit more possible. There is, however, also support available if you are struggling with your mental health.”

Tips and advice from Let’s Talk include:

  • Be realistic about what can be achieved and afforded. Don’t aim for perfection and be disappointed.
  • Share the work out. Don’t take on every responsibility, such as shopping, cooking and coordinating engagements just because you always do. Ask someone else to help you out – people are often grateful to be asked.
  • Plan in advance. List making is an age old tactic, but it really works, and don’t leave everything until the last minute.
  • Make sure you get plenty of fresh air and exercise. Both are scientifically proven to improve mental health and wellbeing.
  • Don’t drink to excess. Alcohol can make you act in a way you might regret, and it can also have a depressive affect.
  • Try not to spend too much money. Gifts are not the most important part of Christmas and you may be storing up problems for the future if you get yourself into debt.
  • Help other people. Helping and giving to others will benefit the recipient of the help as well as yourself.
  • Take a break. If the family is getting too much, take a break, a spot of meditation or a walk in fresh air will help. Try to not let tensions mount up. 
  • Be sure to check up on family and friends – particularly the elderly and vulnerable. Loneliness can be a particular issue over Christmas, so try and make sure no one spends the whole time without visitors or company.
  • Get enough sleep. A good sleep pattern can help you maintain good mental health and make you feel more alert and able to cope better with stress.
  • Try to spend some time relaxing. Remember to rest, spend some time just ‘being’ and take a break from ‘doing’. 

If you are feeling stressed, anxious or depressed leading up to, or after the Xmas break, you can contact our Let’s Talk service on 0800 073 2200 or visit the Let's Talk website here. If you have serious concerns about your mental health, speak to your GP who can help and/or make an appropriate referral to services in your area.  

The Samaritans anticipate an increase in calls around Christmas each year. They are available 24 hours a day, seven days a week, via 116 123. Do not hesitate to call them if you need support. 

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