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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

The immense contributions of mental and social healthcare staff across Gloucestershire and Herefordshire have been recognised at an annual awards ceremony.

The eighth annual Recognising Outstanding Service and Contribution Awards (ROSCAs) took place at Hatherley Manor, near Gloucester, last night (February 28).

Approximately 130 staff, volunteers, service users and carers attended the event, and awards were presented in 10 categories.

In addition, long service awards were presented to staff who have given either 20 or 30 years of dedication to the NHS.

Ruth FitzJohn, Chair of ²gether NHS Foundation Trust, said: “Our ROSCAs celebrate the dedication, compassion and commitment shown by teams and individuals who strive every day to improve the lives of people within our communities.

“It is an honour to be able to recognise their devotion, and to celebrate so many examples of how our staff, volunteers, carers and service users have made a huge difference to people’s lives.

We congratulate not only the winners, but also everyone who was nominated for a ROSCA. They all provide services of the highest quality, and richly deserve our thanks for everything they do.”

²gether’s Chief Executive, Shaun Clee, said: “This is the eighth year that we have run the ROSCAs and every year I become more and more proud to work alongside colleagues who are compassionate, caring and work hard to provide a positive experience for people.

“Everyone nominated for a ROSCA demonstrates the very best of what ²gether is about, and I thank each and every one.

“I am also immensely pleased to be able to recognise colleagues who this evening received their long service awards. Together they have given over 1,200 years of service to our NHS.”

More than 170 nominations were made for this year’s ROSCAs. Nominations are made by staff, service users, carers and the general public.

The ROSCAs judging panel consisted of representatives of Healthwatch, Service Users, Trust Governors, Trades Unions and the ROSCAs sponsors.

Organisations and companies sponsoring the ROSCAs this year were Alpha Colour Printers, Midcounties Cooperative, Unison, Gloucestershire Young Carers, West of England Academic Health Science Network, and Renishaw plc.   

The list of winners is as follows:

Service Users and Carers Choice Award

Lisa Bubb – Activities Co-ordinator, Laurel House, Cheltenham

Carer and Service User Involvement Award

Jane Vickers, Community Mental Health Nurse, Cirencester Memorial Centre

Award for Innovation

Colin Baker – Ward Manager, Chestnut Ward, Charlton Lane Hospital, Cheltenham

Best Supporting Colleague Award

Melissa Law – Personal Assistant, St Owens Street, Hereford

Valuing Diversity Award

The E-Mentoring Group

Clinical Team of the Year Award

Herefordshire Crisis and Home Treatment Team

Non-Clinical Team of the Year Award

Charlton Lane Hospital Housekeeping Team, Cheltenham

Best Supporting Manager Award

Laura Pensom – Deputy Manager, Greyfriars Ward, Wotton Lawn Hospital, Gloucester

Unsung Hero Award

Dan Beale Cocks

The CEO Award for Outstanding Contribution

Tony Warnes, Team Manager at Weaver’s Croft, Stroud
 

You can view photos of this year's winners by clicking here.

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