Q
Search for a condition, service or location
Translate this page

 

Q

Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

The role of young carers and the support they require has prompted the creation of a new charter.

The Young Carers Charter has been launched today by the ²gether NHS Foundation Trust to coincide with Carers Rights Day (Nov 30).

The charter recognises and values the important role of young carers, and demonstrates our commitment to working with them to help make life better.

Jo Denney, Non Medical Consultant for Social Inclusion for the Trust, said: “The theme for this year’s Carers Rights Day is ‘Getting help in tough times’.

“We’ve worked with young carers with the support of local group Gloucestershire Young Carers to develop our Young Carers Charter.

“The launch of the charter is an important step in acknowledging the role of young carers and raising the awareness of young carers within our services.

“It has been based on our core values that represent our commitment to the people we serve, whatever age they are.”

Mandy Bell, Development Lead (Mental Health) at Gloucestershire Young Carers, said the charter was an important step in ensuring young carers got the support and recognition they deserved.

She said: “The challenge for practitioners is to minimise the factors that pose a risk to the wellbeing of family members and to enhance protective factors”.

The Trust and Gloucestershire Young Carers partnered with Gloucestershire College for the launch of the charter in Gloucestershire.

Gloucestershire College offered both organisations a welcome opportunity to publicise what statutory and non-statutory support is available to people who are combining study with a young carer role. It also helped raise awareness among the many young people studying courses at the college, which may lead to increased professional contact with young carers to ensure they get extra support.

Information and resources from both organisations were available in the Atrium at Gloucestershire College’s Gloucester Campus this morning.

In Herefordshire, the charter was launched during an event organised by Herefordshire Carers Support to coincide with Carers Rights Day. The event, at the Kindle Centre, was attended by the Trust’s Chief Executive Shaun Clee, along with Dr Jane Melton, Clinical Director for Social Inclusion. Shaun and Jane launched the charter and joined in a panel discussion about how Herefordshire carers can get the help they need.

Information about the Young Carers Charter, our other pledges to service users and carers and information about Trust services can be found on our website: www.²gether.nhs.uk 

Accessibility