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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

A record number of nominations have been received for ²gether’s latest Recognising Outstanding Service and Contribution Awards (ROSCAs).

More than 200 nominations were received for the annual awards, which recognise the dedication of the staff and volunteers who work in mental and social healthcare across Gloucestershire and Herefordshire.

A judging panel, consisting of service users, carers, public governors, trust management, sponsors and staff representatives, faced the difficult challenge of whittling the list down to a shortlist of just three nominations for each category.

Ruth FitzJohn, Chair of  ²gether NHS Foundation Trust, who chaired the panel, said: “As usual, the standard of nominations was extremely high and this led to considerable debate among the judging panel in order to create a shortlist.

“These awards really highlight the high standard of care and support provided by the dedicated individuals who work and volunteer with the trust.

“I thank all of the nominees for their continued dedication, and look forward to celebrating the achievements of all of those shortlisted, as well as the long service award recipients, at our celebratory event next month.”

The nominees will be honoured at an awards ceremony on Friday 26 February, alongside their colleagues who have achieved 20 or 30 years’ NHS service.

The 2015 ROSCAs are being sponsored by Alpha Colour Printers, West of England Academic Health Science Network (WEAHSN), Midcounties Co-operative and Gloucestershire Young Carers.

Deborah Evans, Managing Director of the West of England Academic Health Science Network, which is one of the award sponsors, said:  “We are pleased to sponsor the Recognising Outstanding Service Contribution and Achievement award. There are many inspiring examples of staff going the extra mile to support service users and make an outstanding commitment to the service.”

The shortlisted teams and individuals are as follows:

Unsung hero

  • The ‘4 Me About Me’ Group
  • Dan Beale – Expert by Lived Experience
  • Tracy Hodge and Ellie the PAT dog – Volunteer, Charlton Lane Centre, Cheltenham

Award for Innovation

  • Tina Kukstas – Lead Nurse, Dementia Care, Sherborne House, Cheltenham
  • Marva McIntosh-Rose and Molly Tomkins – Healthcare Assistants, Charlton Lane Centre, Cheltenham
  • Anna Phillips – Senior Nurse Practitioner, The Knoll, Ross on Wye

Carer and Service User Involvement Award

  • Eleanor Heath and Greg Luetchford – Staff Nurse and Clinical Manager, Oak House, Hereford
  • Mental Health Intermediate Care Team Administration Team
  • Andy Telford – CSM West Locality, Gloucestershire

Valuing Diversity

  • Dan Beale, Kathryn Charlesworth and Kate Nelmes – Expert by Lived Experience, Social Inclusion Development Worker, 18 Denmark Road, Communications Manager, Rikenel
  • Elaine Davies and Tanya Stacey – Clinical Team Leader, Belmont, Hereford, and  Social Inclusion Development Worker, Monkmoor Court
  • Kathy Holmes and Zain Patel – Engagement and Involvement Lead, Lexham Lodge, and Social Inclusion Development Worker, 18 Denmark Road, Gloucester

Best Supporting Colleague

  • Tania Allen – Administration and Facilities Manager, Wotton Lawn, Gloucester
  • Paula Mann – Community Support Worker, Fieldview, Gloucester
  • Jenny Rogers – Deputy Ward Manager, Oak House, Hereford

Best Supporting Manager

  • Damian Gardner – Head of AMH Psychology, St Owen Street, Hereford
  • Dr Paul Winterbottom – Medical Director, Rikenel, Gloucester
  • Colin Wright – Deputy Manager, Hollybrook, Stroud

Service Users’ and Carers’ Choice

  • Lisa Bubb – Activities Co-ordinator, Laurel House, Cheltenham
  • Lesley Hirons – Employment Specialist, Burleigh House, Gloucester
  • Alix Hudman – Recovery Occupational Therapist, Park House, Stroud

Non Clinical Team of the Year

  • Catering and Domestic Team, Laurel House, Cheltenham
  • Health Records/Mental Health Act Administration Team
  • IT Department, Rikenel, Gloucester

Clinical Team of the Year

  • Assertive Outreach Team, Leckhampton Lodge, Cheltenham
  • Care Home Support Team, Countywide
  • Dean Ward, Wotton Lawn Hospital, Gloucester

The CEO Award for Outstanding Contribution

Mary Keating, Dementia Education Community and Service Development Lead, Charlton Lane, Cheltenham.

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