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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Did you know there are an estimated 101,000 carers in Gloucestershire and Herefordshire combined?

This week, 12-18 June is Carers’ Week so we want to take the opportunity to recognise the vital role that carers play in the lives of our service users.

Jo Denney, Triangle of Care Lead, explained more about this key role: “Carers and families provide a vital support network, and we want to recognise this and thank them for all their hard work.

“However, they are also at greater risk of experiencing mental and physical health problem and emotional stress themselves due to the demands of being a carer.

“As a Trust, we work hard to make sure that carers are identified and supported, both in the role they carry out and also with their own emotional and physical wellbeing.

“We provide a range of information and support for carers so we can help them continue to carry out the worthwhile, hard and rewarding work they undertake.”

The Trust is a member of the national Triangle of Care scheme, run by the Carers’ Trust. The scheme brings together carers, service users and professionals and promotes safety and recovery for people with mental health issues.

It encourages their wellbeing by including and supporting their carers. Teams throughout the Trust are looking closely at how well they support carers using the Triangle of Care toolkit and improving services where there are gaps.

To find out more about the support we offer to carers, and Triangle of Care, visit https://ghc.nhs.uk/carers-information/

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