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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Local health and care staff are the first to step up and have their flu jabs in order to stay well this winter and protect their patients and loved ones from the virus.  

They have also joined forces this year to urge at risk groups and frontline health and care colleagues to take up the free flu vaccination and stay well this winter.

Each winter hundreds of thousands of people across the country see their GP and tens of thousands are hospitalised because of influenza (flu), which could be prevented by having the flu vaccine once a year.

This year’s Herefordshire flu vaccination campaign has been launched jointly by Herefordshire Clinical Commissioning Group (HCCG), Wye Valley NHS Trust (WVT), Public Health, Herefordshire Council, ²gether NHS Foundation Trust, and West Midlands Ambulance Service (WMAS), as part of the national seasonal flu vaccination campaign.

The national flu vaccination campaign launched across the UK last week – targeting people of all ages including people with a long-term health condition, pregnant women, and parents of children aged 2 to 4 and over 65s, encouraging uptake of the flu vaccine among these most at-risk groups. 
Around 1000 front line staff from HCCG, WVT, Public Health, Herefordshire Council, ²gether and WMAS, so far have had or have booked their flu vaccination this year to help to protect patients and service users.

Dr Andy Watts, GP and clinical lead for the Herefordshire Clinical Commissioning Group (HCCG), said: “As a GP I’m recommending that all of my patients in at risk groups are vaccinated against flu and for everyone to ensure they keep themselves healthy throughout the Winter flu season.  Flu is not the same as the common cold, it is much more serious and can have serious consequences, especially for those patients with additional health problems.

“For anyone in the at risks groups, for example pregnant women, over 65’s, carers, people who have a health condition or weak immune system, it is important that they take action by contacting their GP early in the flu season for the flu vaccination or the nasal spray for children aged two to four years, which is provided free of charge. 

“I would urge all health and care frontline workers across Herefordshire, including hospital, ambulance, social care, and mental health service staff, to make sure they are vaccinated to protect themselves and reduce the risk of passing on the illness to their patients and their families”.
For most healthy people, flu is an unpleasant but usually self-limiting disease with recovery taking up to a week. However, people in at risk groups are at particular risk from the more serious effects of flu.

Dr Arif Mahmood, Consultant in Public Health for Herefordshire, said: “Flu vaccination can help protect people who are at greater risk of getting seriously ill and being admitted to hospital. The nasal spray is a quick, easy and painless way to help prevent pre-school age children catching flu and the vaccine also helps to reduce the spread of flu to those who are more vulnerable.

“The flu vaccine is one of the most effective ways to reduce harm from flu.  It is perfectly safe to get a flu jab.  The flu vaccine and nasal spray are tailored to give protection against the circulating flu viruses, so it is important to remember to have the vaccination every year.”   

Jon Barnes, Chief Operating Officer at Wye Valley NHT Trust added: “We are delighted that this early in the campaign many of our staff, including doctors, nurses, midwives, physiotherapists, and community staff, have had their flu vaccine.  Our vaccinators are offering the flu jab to staff as they arrive at work, and at drop in clinics in our hospitals, community sites, and on the wards.  

“It is our responsibility to protect our patients as healthcare providers.  It is therefore vital that every member of our staff gets vaccinated and supports this year’s local flu vaccination campaign.  If we reduce the chances of staff contracting flu, we can really drive down the possibility of passing it on to our patients”. 

You are eligible to receive a free flu jab if you: 

  • are 65 years of age or over (or will be 65 on March 31 2016)  
  • are pregnant  
  • have certain medical conditions  
  • are very overweight – anyone with a body mass index (BMI) over 40
  • are living in a long-stay residential care home or other long-stay care facility  
  • receive a carer's allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill
  • are a healthcare worker with direct patient contact, or a social care worker 
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