Q
Search for a condition, service or location
Translate this page

 

Q

Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

New courses specifically designed to help older people with their emotional wellbeing are running in Cheltenham, Tewkesbury and the Cotswolds.

The free courses are being provided by Let’s Talk – part of ²gether NHS Foundation Trust – and the service is also offering to visit care homes and retirement complexes to hold sessions.

Jan Bagnall, of Let’s Talk, said: “We know that emotional wellbeing means different things to different people, and the challenges we all face can be different depending on what stage of life we are at.

“For example, older adults may have different pressures and worries to people who are younger, and by running a purpose designed course we will be able to deal with the particular issues impacting on this age group.

“Of course, older people are still more than welcome to attend our other courses, but if they want to join with people of a similar age then this is a great opportunity to do so.

“We can also go into care homes or retirement complexes, or visit groups who regularly meet up, and provide specially designed courses. We’d be delighted to hear from anyone who would benefit from our support.”

The Emotional Wellbeing for Older Adults course is designed to help provide the skills and strategies to help you feel better and maintain your overall emotional wellbeing in the company of people of a similar age. 

There are five steps to the programme:

  • Looking at diet, sleep and activity
  • Challenging negative thinking
  • Getting meaning and pleasure back
  • Relationships and assertiveness
  • Managing problems and difficult days

The course will provide you with useful and effective strategies and skills to help you look after yourself.  It will also provide you with the foundations of Cognitive Behavioral Therapy should you wish to receive additional help from the Let’s Talk service in the future.

To find out when courses are running or enquire about hosting a course for a group you organise or a care home you manage, please ring Let’s Talk on 01242 634241.

A stress and anxiety course specifically designed for older people will begin in Cheltenham on April 25. To book a place please ring 0800 073 2200.

You can also find out more by visiting http://www.talk²gether.nhs.uk/.

Accessibility