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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

 

 

Congratulations to Ruth Hamlin for winning Best Newcomer at the Parkinson’s Disease Nurse Specialist Awards in 2017.

Ruth joined the Trust’s Parkinson’s team as a specialist nurse in April 2017, having previously worked as a hospital ward nurse in Bath looking after people with the disease.

Two months into her new role, Ruth found herself working on her own due to vacancies and sick leave within the team. She says “It was a huge challenge and I’ve had to learn quickly. I had only been in post eight weeks when I started working alone, and was very mindful of that when speaking with patients, relatives and carers. Luckily I have had a considerable amount of community nursing experience in my career and that has stood me in good stead.”

Despite the challenge, Ruth felt very supported by her team. “The advice from my colleagues has been invaluable and Marie Scheidel, team administrator, has kept me sane by taking charge of the administrative tasks.”

The awards are voted for by members of the Parkinson’s Disease Nurse Specialist Association (PDNSA), who recognised Ruth’s level of responsibility so early on in the role, and her commitment to providing excellent patient care.

“To be voted best newcomer by the Association is a huge honour and I was delighted to think that people voted for me.”

Ruth commutes to Gloucester from Bristol for work, and is often asked why she chooses to travel two hours a day. The answer, she says, is simple – “I just really wanted the job and I decided that it was worth the extra time it adds on to my working day.”

The Trust’s Parkinson’s team is made up of nurse specialists who provide clinical reviews, support and education for patients and their carers, and run a number of clinics across the county.

 

4 January 2018

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