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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Outstanding achievements of NHS staff and the dedicated work of volunteers were recognised in a ceremony held in Cheltenham on Friday, 22 October.

The ²gether NHS Foundation Trust’s (²gether) Recognising Outstanding Service and Contribution Awards (ROSCA) ceremony celebrates dedicated and loyal work within our county’s NHS mental and social healthcare services.  The event was attended by 150 staff, volunteers, service users and carers.

Shaun Clee, Chief Executive of ²gether said: “This is our fourth annual ROSCAs – our way of highlighting the very best in innovation, compassion and continued contribution of service users, volunteers and staff within Gloucestershire’s NHS mental health and learning disability services.

He continued: “All nominees demonstrate one or more of our values in action.  Either seeing things from a service user perspective, excelling and improving, being valuing and respectful of others or responsive in the services we provide.”

The winners were:

Unsung Hero – Fred Neville

Valuing Diversity – Forest of Dean Community Learning Disability Team

Clinical Team of the Year – Honeybourne Recovery Inpatient Unit

Service Users and Carers Choice – Gemma Piper-Griffiths

Carer and Service Involvement – Service Users in Recruitment Team

Non-Clinical Team of the Year – Older People Service Community Secretarial Team

CEO Award for Innovation – Intensive Health Outreach Team

Best Supporting Manager – Jo Denney, Better2Work Vocational Service

Best Supporting Colleague – Nicky Partridge, Learning Disability Service

The Forest of Dean Community Learning Disability Team (CLDT) were nominated as forerunners in advocating for people with learning disabilities to have meaningful and fulfilling employment opportunities.

Ree Jefferies, Community Services Team Leader CLDT said: “The team are thrilled. The award is an opportunity to acknowledge and celebrate the fantastic work that people with a learning disability can bring to a team, which then reflects into the community as a whole.”

Jo Denney, Better2Work Vocational Service Team Manager won the Best Supporting Manager.  Jo said: “I’m delighted. Being in work can help people regain independence and learn key skills. Our service is successful because of the support of both small and large local organisations such as GlosMedia who appreciate the benefits of a diverse workplace.  I’d like to thank them for their continued support.” 

²gether’s Inpatient Recovery Units were recognised in two awards: shortlisted for the Carer and Service User Involvement Award; and the Honeybourne team who won the Clinical Team of the Year Award.

Honeybourne were nominated for providing a caring, non-judgemental environment where staff go above and beyond normal expectations to help recovery and rehabilitation.

Helen Elliott, Matron of the Trust’s Recovery Units said:

“What makes the award for our Honeybourne team so special is that they are recognised for their exceptional efforts by their own service users and carers.”

Helen continued: “We have a fantastic team working across the county within the community recovery inpatient units.  Our continued goal is to make a real difference to our service users and carers and we continue to work hard, ensuring that service users and carers are involved in their care and at the heart of our decisions.”

Fred Neville was announced as this year’s Unsung Hero for his unwavering volunteer work, helping to organise events and activities for people living with dementia.

On the night, a total of 34 people were also recognised for 20 or 30 years dedicated service within the NHS.

Shaun Clee Continued: “We have amazing staff and this year we had more nominations than ever from both staff and the public.  It is fantastic to have the opportunity to recognise truly outstanding contributions.  It is through our colleagues and volunteers that we are all able to make a continued difference in how we care and support services our users and carers.”

 

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