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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.


The new Specialist Stroke Rehabilitation Inpatient Unit is staffed by a multidisciplinary team

This week saw the opening of the Specialist Stroke Rehabilitation Inpatient Unit at Vale Community Hospital, Dursley.

The purpose of the new unit, located within Peak View Ward, is to bridge the current gap in post-stroke care in Gloucestershire; giving people who have suffered a stroke maximum opportunity to recover and adapt in the best possible environment. Specialist rehabilitation is widely recognised as an essential part of recovery after stroke – providing significant health and social care benefits for patients over the longer term.

The Specialist Stroke Rehabilitation Unit is there for patients who no longer need specialist medical care in Gloucestershire Royal Hospital (GRH), but still require stroke rehabilitation that cannot be delivered at home.

The unit, which has 14 specialist stroke beds and six general rehabilitation beds, is staffed by a multidisciplinary team including doctors, nurses, physiotherapists, speech and language therapists, occupational therapists, rehabilitation assistants and hotel services. A psychologist will be joining the team soon.

Professional Head of Adult Physiotherapy in Gloucestershire Care Services, Sarah Morton, said: “The Specialist Stroke Rehabilitation Unit came about following the findings of an NHS Gloucestershire Clinical Commissioning Group review, which examined the stroke rehabilitation pathways in Gloucestershire.

“The report concluded that although there were lots of elements of really good service provision within the county, there wasn’t a seamless pathway for stroke rehabilitation. The Stroke Unit at The Vale is a centralised, co-ordinated unit where we can focus our resources.

“The development of this unit has been a result of collaborative partnership working between commissioners and clinicians from Gloucestershire Hospitals NHS Foundation Trust, community organisations, patient representatives and a range of key stakeholders.

“By providing a community bed-based service here at Vale Community Hospital, we aim to continue the rehabilitation journey for patients following a stroke in a suitable, fit-for-purpose environment.

“When patients no longer need inpatient specialist stroke rehabilitation, and if it is safe and effective for them to have rehabilitation in their own home, they will receive ongoing support from community stroke specialist nurses or the Early Supported Discharge (ESD) community team, including community stroke specialist nurses, specialist therapists and rehabilitation assistants.”

The opening of the new unit at Vale Community Hospital means Gloucestershire has its own dedicated community stroke rehabilitation service for the first time, in line with national recommendations for therapy provision following a stroke.

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