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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

A building in central Gloucester is to be redeveloped as the new home for many of the city’s community mental health services.

²gether NHS Foundation Trust has purchased Pullman Place, in Great Western Road.

The four-storey building will provide high quality, purpose designed clinic space and office accommodation for services.

Pullman-Place

Pullman-Place

Jan Furniaux, Service Director for ²gether’s Gloucestershire Localities, said: “This is the next in a series of planned developments, as part of our ongoing commitment and investment in the continued quality improvement of our services.

“We’ve recently opened our Forest of Dean Hub, in Cinderford, our refurbished Stroud Hub, at Weavers Croft, and also the Fritchie Centre, our base for our research team and Managing Memory Together service, in Cheltenham.

“Pullman Place will become our new Gloucester Hub and is the perfect location, being in the centre of the city with very good public transport links. It is also near to other health and social care partner premises, such as Gloucestershire Royal Hospital, and is close to our own Wotton Lawn Hospital.

“We’re investing in new premises, recognising that we need to continue meeting the changing needs of our local communities and provide the best possible accommodation from which to deliver our high quality services. This development will benefit service users, carers and also our own staff.”

Teams moving into Pullman Place from late 2016 are currently based in different premises in and around the City of Gloucester.

Service users and carers directly benefitting by the move will be notified by letter and in person by their Care Coordinator as and when the services they use are moving.

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