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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

A new base for the teams who treat and support people with mental illnesses, learning disabilities, dementia and related conditions has opened in the Forest of Dean.

²gether NHS Foundation Trust’s new Forest ‘hub’ at Colliers Court, in Cinderford, will be home to nurses, doctors, therapists, psychologists, support workers and social workers.

Jan Furniaux, ²gether’s Service Director for Gloucestershire Localities, highlighted that the building was a sign of the Trust’s commitment to providing high quality services in the area.

She said: “Our site at Colliers Court has been used as a location for health services for many years, and we have invested in the site through a significant renovation project.

“The result is a fantastic, bright and spacious base where we can make sure our teams and, most importantly, the service users and carers we support are given the best possible facilities to support recovery.”

The Trust’s Forest teams previously worked from Coleford House and Underleaf, in Coleford, and from rented accommodation in the Belle Vue Centre, Cinderford.  There were already some Trust teams based at Colliers Court.

The teams now working in Colliers Court include:

  • The Adult Mental Health Recovery Team
  • Older People Team
  • Children and Young People Service
  • Vocational Service
  • Assertive Outreach
  • Learning Disability Services
  • Complex Psychological Intervention
  • Managing Memory Together
  • Care Home Support
  • Integrated Care Team (including Let’s Talk/Improved Access to Psychological Therapy)

The teams in the Forest have, in the past year, provided an average of more than 1,260 appointments each month.

People who access ²gether’s services are generally referred by their GP or other health professionals, however certain services can be accessed directly. These include:

  • Let’s Talk, which can be contacted on 0800 073 2200 by anyone experiencing conditions such as stress, anxiety and depression.
  • Managing Memory, which can be contacted on 0800 694 8800 by anyone worried about memory, people with dementia and carers of people with dementia.

For further information on ²gether’s services, visit www.²gether.nhs.uk.

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