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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

There is a new support group for young people with an eating disorder and their families. The Gloucestershire Eating Disorders Team is starting the group to bring people together to share experiences. This will give additional support for them to understand, live with and overcome an eating disorder.

Anorexia nervosa, bulimia nervosa and atypical eating disorders affect up to 6% of young women. But they can also occur in men, children and older women. It is estimated that approximately 4,700 people in Gloucestershire could be currently affected.

When someone in a family experiences difficulties with an eating disorder it impacts on the whole family. The new support group is open to the whole family and particularly welcomes siblings to come along.

Vanessa Fray-Smith, Senior Nurse Clinician within the team said: “We provide a family-centred approach. When a young person is ill this can have knock on effects to relationships within their whole family. We try to erase any blame culture, and provide the opportunity for open communication”.

People do not choose to have an eating disorder; it is a mental health issue with physical consequences. Someone can become over concerned with body shape and weight, but have underlying problems of low self esteem. An eating disorder can last for a long time but tends not to go away without help.

The support group is run by ²gether NHS Foundation Trust and is for people aged 18 and under, their family and friends. The group will give support and information and bring people with similar experiences together. Clinicians from the Eating Disorders Team will be on hand to answer any questions and provide useful information. The group will run on a drop-in basis so that people can attend as they want to and do not have to commit to come every time.

Families across Gloucestershire are welcome to join the group. The group meets fortnightly on Thursday evenings at the University of Gloucestershire, Oxstalls Campus. The first meeting took place on Thursday 16th of September from 7:30pm till 9:00pm. For more information and to join the group please contact the Eating Disorders Support Team on 01242 634242.

 

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