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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.


Front Row (L-R) – Amanda Tagg, Jonathan Lane, Alison Easton, Rose McDowall, Sally Rubringer, Graham Sharpley
Back Row (L-R) – Melanie Thorne, Carol Jenkins, Sue Williams, Dee Godfrey, Peter Fitzpatrick, Andy Richardson

A new service has been launched to support GP surgeries in the diagnosis, management and treatment of dementia.

The Community Dementia Nurse (CDN) Service has been launched by ²gether NHS Foundation Trust as an addition to the already successful Managing Memory Together service.

The CDN Service is the first of its kind in the country that provides specialist and direct support to GPs around dementia. It also links and works in partnership with the new Dementia Advisers Service that is delivered through the Alzheimer’s Society.

Each surgery in Gloucestershire will be allocated a Community Dementia Nurse. The work of the Community Dementia Nurses will focus around three key areas:

  1. Advice and support with diagnosis
  2. Advice and support in the management and treatment of Dementia
  3. Time Limited Interventions– short term intensive treatment plans to address immediate care needs

Rose McDowall, Senior Community Dementia Nurse said: “This is a new and exciting role for me and my colleagues and we are really looking forward to it. It will be really good to work closely with primary care colleagues to ensure that people with dementia and their carers receive timely, locally based support and treatment.”

The Community Dementia Nurses will also be able to provide surgeries with information on signs, symptoms and management of Dementia. As well as offer advice on how to access further education and training related to Dementia.

Dursley based Dr Martin Freeman, GP clinical lead for dementia in Gloucestershire, said: “Dementia care in Gloucestershire remains a key priority with health and voluntary services working together to provide high quality care for local people. We are now in the third year since the launch of the National Dementia Strategy. In that time a lot of work done has been done and new services have been commissioned of which community dementia nurses are a key new initiative.

With the ageing population of the county set to increase we are expecting to treat more people with dementia. We know a diagnosis of dementia can be a worry both for the person with the condition and their family or friends, but in Gloucestershire we are working hard to educate and support the people who care for someone with dementia.”

Rose continued: “The great thing is that GPs will be able to draw on our expertise and experience about dementia. This can only be a good thing for patients and their families.”

For people with dementia and their families who may need extra support from a Community Dementia Service they can access this service through their GP, Dementia Adviser or the Managing Memory Together service.

People should talk to their GP if they are worried about their own or someone else memory.

For people needing general information about memory assessment and or support/advice about services for people worried about memory, people with Dementia and their carers please contact the Managing Memory Together Information and Education Service on 0800 694 880 or email managingmemory@glos.nhs.uk

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