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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

New catch up clinic dates have been announced for school-aged children who missed their school session date for the flu vaccine.

Please contact us to book an appointment slot at one of our community catch up clinics, listed below. Our booking telephone line is 0300 421 8140 and will be in operation from 9am – 4pm Monday to Friday only.

Flu can be a very unpleasant illness in children, with serious complications such as bronchitis and pneumonia. Annual immunisation provides important protection to individual children and helps reduce the spread of flu to their friends, families and the wider community, protecting younger siblings, grandparents and others who are at increased risk of becoming seriously ill from flu.

Find out more here. 

November 2019

  • 27th November 15.45- 19.00
    Stroud Fire Station, Paganhill Lane, Stroud, GL5 4JT

December 2019

  • 2nd December 15.45 -19.00
    Cirencester Fire Station, Chesterton Lane, Cirencester, GL7 1YL
  • 9th December 15.45- 19.00
    Gloucester North Fire Station, Cheltenham Road East, Churchdown Gloucester, GL3 1AF
  • 11th December 15.45- 19.00
    Stroud Fire Station, Paganhill Lane, Stroud, GL5 4JT
  • 16th December 15.30 – 19.30
    Gloucester North Fire Station, Cheltenham Road East, Churchdown, Gloucester, GL3 1AF
  • 17th December 15.45- 19.00
    Cheltenham East Fire Station, Keynsham Road, Cheltenham, GL53 7PY
  • 18th December 15.45 – 18.45
    Rikenel Health Centre, The Park, Gloucester, GL1 1XR
  • 23rd December 09.30- 14.30
    Lydney Hospital Outpatients, Grove Road, Lydney, GL15 5JE
  • 30th December  09.30- 14.30
    Gloucester North Fire Station, Cheltenham Road East, Gloucester, GL3 1AF
  • 31st December 09.30- 14.30
    Stroud Hospital, Trinity Outpatients, Trinity Road, Stroud, GL5 2HY


  • 2nd January  09.30- 14.30
    North Cotswold Hospital Stow Road , Moreton-In-Marsh, Gloucestershire, GL56 0DS
  • 3rd January 09.30- 14.30
    Cheltenham East Fire Station, Keynsham Road, Cheltenham, GL53 7PY
  • 8th January 17.00 -19.30
    Edward Jenner Court, 1010 Pioneer avenue, Gloucester Business Park, Brockworth, Gloucester GL3 4AW