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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Music is helping to lift the spirits of patients and staff alike at our mental health hospital in Hereford.

A series of weekly music events has been held on Cantilupe Ward, which is part of the ²gether NHS Foundation Trust’s Stonebow Unit, for the last few months.

The concerts – performed by local musician Alex Gordon – have now proved so popular that staff on other wards have decided to follow suit.

It’s led to another local musician – Kevin Michaels – running similar events each week on Mortimer Ward.

Jackie Morris, Occupational Therapist for Cantilupe Ward, explained: “We started the weekly concerts on Cantilupe a few months ago and Alex has performed regularly since then.

“He’s a very versatile performer, and the patients and staff really look forward to his visits.

“He’s always willing to perform requests, so he takes away suggestions and comes back the following week to play people’s favourite songs.

“Everyone is encouraged to join in and it’s proving a very popular initiative. We’ve just organised a Christmas concert for December 19, which will be a great event for us to enjoy.”

Alex, who plays the guitar and trumpet, said: “I try and play music from the 40s through to the 70s and try to get people singing along and reminiscing about their experiences informed by the music we are singing.

“I love working with the folk on Cantilupe. It is amazing how the music can lift people and bring strong emotions flooding back. Some weeks we have had patients dancing around the ward to Mack the Knife or Bring me Sunshine.”

Kevin’s sessions on Mortimer Ward also encourage audience participation.

Kevin, who is a Community Music Tutor, said: “I would say I am more of a ‘facilitator’ than ‘entertainer’ as the sessions are more about participants having an equal input into the music, sharing ideas, encouraging them to communicate and interact with each other both verbally and non verbally.

“I would say that underlying that, it is also about empowerment, creativity, raising confidence and self esteem whilst engaging transferable skills such as listening, communication and team work.”

Kevin also runs Real Impact Music – supplying music workshops for specialist schools, charities, care homes, pupil referral units, and people with special needs and disabilities.

As well as performing himself on the guitar and percussion, Kevin also takes instruments in for patients and staff to play.

“Some of our patients are accomplished musicians and singers themselves,” Ward Manager Ian Bloore explained.

“Kevin performs for us but also organises an open session so that people can join in. It’s very popular with those who already play music, but also those who’ve never tried it, as it’s something different to get involved in.”

The regular sessions have been paid for through the ²gether Trust’s Charitable Funds committee, which is a committee that administers charitable donations and distributes funds to worthwhile causes.

The Stonebow Unit is based in the grounds of Hereford County Hospital. It is comprised of three wards– Cantilupe, Mortimer, Jenny Lind – and Day Care.

Cantilupe Ward caters for people with dementia and other organic illnesses, Mortimer Ward is an acute admission ward for working age adults, Jenny Lind is a ward for older people with acute functional illness, and Day Care provides short intensive therapies and activities to help prevent admission and help facilitate early discharge from wards.

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