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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

We do have a considerable number of men accessing Let’s Talk. For example 1,082 men accessed support through Let’s Talk between 1 April 2016 and 30 September 2016.

However, it is true to say that more women use the service than men and there may be many reasons for this.

Some men seem to be reluctant to speak up about mental health issues. They might think that they need to be ‘strong’ and ‘brave’ and can’t admit to struggling with things like anxiety, stress and depression.

But actually, it’s sometimes braver to admit that there is a problem and seek help. It’s very worrying that suicide is the single biggest killer of men aged from 20 to 45 in the UK.

Things needn’t be that way. There is lots of support available and we need to encourage men to open up and access services like ours. The Time to Change campaign has done a lot of work around this, along with organisations like the Campaign Against Living Miserably.

I would say to any men that it’s not a sign of weakness to admit you are struggling. It’s better to get help at an early stage so that you can overcome your problems earlier. Look out for early warning signs like having trouble sleeping, self-medicating by drinking too much, having a very ‘short fuse’ or just generally not enjoying life like you should be.

We can offer a range of options, from over the phone advice to courses and face to face therapy. Just give us a call on 0800 073 2200.

For more information visit:

By Elaine Davies, Clinical Team Manager at Let’s Talk in Herefordshire