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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Men need to speak more openly about their mental health and seek help – that’s the message from Gloucestershire health experts for Men’s Health Week (June 15 to 21).

Far fewer men than women seek help and advice from Let’s Talk – the psychological therapy service provided by ²gether NHS Foundation Trust.

Yet men are four times more likely than women to end their own lives and many of those who die by suicide have never sought help or been referred to mental health services.

“The number of men who die by suicide both locally and nationally is a huge cause for concern,” said Dr Jon Haynes, Consultant Psychiatrist with ²gether.

“It’s recognised nationally that men are more at risk of suicide because they may be more likely to try and self-medicate and, for example, drink heavily, than seek help from professional and voluntary services.

“Unfortunately, male stereotypes do still exist and often men feel that to admit to having mental health issues is admitting to a weakness, but we and other organisations locally and nationally are working very hard to change this.”

The most recently available suicide data for Gloucestershire (for 2009 to 2012) shows that 80 per cent of people who ended their own lives in the county were men.

Of those who died by suicide, about two-thirds had no contact with mental health services in the 12 months preceding their death.

The latest figures for Let’s Talk, ²gether’s Improving Access to Psychological Therapy service (IAPT) show that during 2014/15, only 38 per cent of referrals were men*.

Cllr Andrew Gravells, Gloucestershire County Council cabinet member for Public Health, said: “I am determined we will do all we can to get the message across, especially to men, that support and information is there for anyone who is experiencing suicidal thoughts.

“We’re working hard with our partners to make sure people know where to turn for support, because there are safe and confidential ways to talk about how they feel with people who understand and know how to help.

“My colleagues and I will continue to explore every avenue of communication, to ensure that we get this message and information out to as many people as possible.”

A conference being held in Churchdown, Gloucestershire, on Friday June 26 will be used to formally launch a new initiative aimed at supporting men who have lost loved ones to suicide.

The conference, entitled ‘Big Boys Don’t Cry: Men and Mental Health’, is being jointly organised and hosted by the Gloucester branch of Survivors of Bereavement by Suicide (SOBS) and ²gether NHS Foundation Trust.

The new ‘Engaging Men’ project has been devised, researched and developed by Steve Carter, who is a member of Gloucester SOBS, and who lost his own son to suicide in 2011.

Steve said: “I became aware that our local SOBS meetings were being attended by more females than men and that men are more reluctant to attend the traditional format of meeting, in which users sit in a circle and talk about their experiences and emotions.

“I undertook a small research project into all forty-eight SOBS groups nationally and discovered that every one which responded reported the same higher attendance rate by women.

“A little further research indicated that males are typically reluctant to talk about their feelings face-to-face, but that they are more likely to open up in situations, or activities which are ‘shoulder-to-shoulder.’

“The isolation and loneliness of the typical ‘cave man’ mentality, as well as a degree of male social stereotyping, which expects males to be ‘strong’ for others, may be contributory reasons that males bereaved by suicide are also themselves at heightened risk of taking their own lives.

“It was out of this that I began to see the pressing need for additional provision, or activity to draw males out of their ‘caves’ and I began to formulate the ‘SOBS Engaging Men’ programme.”

‘Big Boys Don’t Cry: Men and Mental Health’ is the seventh annual training day conference to be organised by ²gether and SOBS. For more information on SOBS please ring 01452 371 945.

To contact ²gether’s free Let’s Talk service, ring 0800 073 2200 or visit www.talk²gether.nhs.uk.

The Samaritans are available 24 hours a day, 365 days a year, and offer a confidential listening service for anyone. They can be contacted on 08457 90 90 90.