Q
Search for a condition, service or location
Translate this page

 

Q

Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Ed’s mental illness started when he was 18-years-old and went to university. He went on to become very unwell, but a combination of support and medication has meant he has, in his own words, “got his identity back”.

Ed explained more: “I started university and realised that I was doing a degree I didn’t want to do, which would lead to a job I didn’t want to do for the rest of my life. I couldn’t see an alternative path and I sank into a deep depression.

“At one point, it became so bad that I was barely able to talk; I started taking drugs all day, every day.

“Passing my driving test and getting a job lifted me a little, but I was still on drugs, and ended up moving to a different university. The drug taking continued.

“I started to become very manic and less able to organise my life. I’d be going shopping at 3am an walking around town in the middle of the night.

“I had delusions of grandeur and also felt I was surrounded by invisible people, who I was struggling to live with.

“A film came out which I was convinced I had already written the story for, and they had copied it.

“I struggled to sleep and one night I was ranting at my parents, screaming and shouting, so they brought me home from university. I tried to run away, and ended up being picked up by the police, who took me to Wotton Lawn Hospital.

“I spent 28 days in there. It’s a place of safety, of community, a place of routine. People look out for each other, help and support each other.

“The nurses spoke to me about where I wanted to get to in my life, and they really believed I could get there, even if I didn’t believe it myself.

“I went onto a new medication, which made a lot of difference and, shortly after starting to take it, I was able to start doing voluntary work.

“Working as an expert by lived experience makes me feel part of the Trust and feel like it gives me a real purpose and identity. I do sometimes still feel on the edge of society. There’s a feeling of not being a whole person. However, I like to be positive about my recovery journey, even though I’ve had setbacks on the way and have had to really rebuild my belief system.

“I find writing to be great therapy and I’m currently writing my second book.”

Ed has bipolar disorder and paranoid schizophrenia. He also has depression and anxiety. He has a dual diagnosis.

Help and support

If you think you may have bipolar disorder or schizophrenia, you should visit your GP who will be able to help you further. If your GP agrees, they will refer you to our services so you can be assessed and given help and support. For further information about bipolar disorder, please visit ghc.nhs.uk/conditions/bipolar-disorder.

Accessibility