Q
Search for a condition, service or location
Translate this page

 

Q

Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Stop the Pressure, being held in Cheltenham on Wednesday 30 April, will bring together matrons, ward managers and nursing home managers to take co-ordinated action to improve the prevention and early identification of pressure ulcers in both health care and community settings.

The day, jointly organised by Gloucestershire Care Services NHS Trust and Gloucestershire Hospitals NHS Foundation Trust, will feature analysis from the Francis and Keogh reports into the NHS alongside practical workshops.

Tissue viability lead at Gloucestershire Care Services, Lucy Woodhouse said: “Pressure ulcers and the serious impact they can have on health are the responsibility of all organisation providing care. We need to be working together to promote prevention of pressure ulcers and stay alert to recognise people at risk, from hospital wards to nursing homes.”

Pressure ulcers, sometimes known as bedsores, usually develop when the skin is placed under pressure for a prolonged period of time, disrupting the blood flow. A lack of oxygen causes the tissue to break down, leading to the formation of an ulcer. People with health issues and reduced mobility are particularly vulnerable. The chances of developing a pressure ulcer are increased by conditions which affect blood flow (such as type 2 diabetes).
Both trusts have specialist tissue viability teams who play a vital role in training and educating other staff, carers and patients, to prevent pressure ulcers forming and allow them to spot warning signs, as well as providing expert assessment and treatment.

Clinical nurse specialist for tissue viability at Gloucestershire Hospitals, Julie Bryan said: “Minimising the risk and harm from pressure ulcers involves many areas including improving nutrition and hydration, re-positioning patients and selecting the correct type of mattress for the individual.

“We believe this event will help our specialist teams work with colleagues from across the county to help ensure that everyone is doing all they can for our patients.”

Around 150 people are expected to attend the event which is taking place at the Sandford Education Centre at Cheltenham General Hospital.

 

Accessibility