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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

An afternoon tea party has been held in Cheltenham for people with dementia and those supporting them. 

Organised by Managing Memory Together, the event was for those who have attended their education and information sessions which provide support, guidance and advice to those with memory problems and their carers.
 
The party was held on the site of Charlton Lane Hospital and Kathy Holmes, one of the organisers, said it had been a great success.

“Lots of people came along and it was really nice to see them all so relaxed and enjoying themselves,” Kathy, who is Engagement and Involvement lead for Managing Memory, said.

“As well as the refreshments, we also heard from Roger Hare of Carers Gloucestershire, who spoke about the carer peer support groups in the area.

“Nicola Jacobson took us through a ‘Dance and Dementia’ session, and Penny Powell and Jane Fraser-Hook, representing the Alzheimer’s Society, led a ‘Singing for the Brain’ session, which included Christmas favourites.

“We’re really grateful to Roger, Nicola, Penny and Jane for giving up their time to join us, and we were really pleased with how the event went.”

Staff from Managing Memory funded the event themselves, through a weekly donation they made into a dieting club they set up.

Sheila Taylor attended the event with her mother and aunt. She said: “Thank you for the warm welcome extended to us. It was fun and heartwarming to meet such a supportive, caring group.”

Managing Memory Together is a service provided by ²gether NHS Foundation Trust for people worried about memory, people with dementia and the carers of people with dementia.

It provides a memory assessment service, as well as information and education sessions and a community dementia nurse service.

If you have concerns about your memory, or that of someone you care for, and you live in Gloucestershire, ring Managing Memory on 0800 694 8800.

If you live in Herefordshire and you would like to seek advise on memory issues, please ring the local Dementia Service on 0800 234 6343.

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