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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

A day of celebration and learning for nurses across the county will culminate in the presentation of the British Empire Medal to one of the nurses by the Lord Lieutenant of Gloucestershire.

Gloucestershire Care Services NHS Trust, which provides a range of community services, has organised this nursing celebration event to recognise the achievements of nurses within the Trust, and share best practice with colleagues from across the county.

Annie MacCallum, one of our heart failure nurses and head of specialist services at the Trust, was awarded the British Empire Medal in the Queen’s Birthday Honours list in June for her services to nursing.

She will be presented with her award by Dame Janet Trotter at the culmination of the event, being held at the Thistle Hotel, Cheltenham, on Thursday, November 5.

Susan Field, Director of Nursing, will open the day with a discussion on the future of nursing at the Trust, ahead of workshops on living with dementia, preventing and managing falls and caring for people with respiratory conditions.

Susan said: “Nurses are fundamental to many of the services our Trust provides and we believe that championing their work and providing greater opportunities for them to shape the future of nursing is extremely important.

“I’m delighted that we will also have a session by a patient’s family on their experiences of community nursing care, to highlight some of the great practice that is going on day in, day out across community nursing services.

“Annie is someone who has had a fantastic career and made a real difference to healthcare, both in Gloucestershire and across the country with her national involvement in heart failure care.  We are all delighted to be highlighting Annie’s achievements at our nursing celebration event, as she continues to be an inspiration for many of our nurses.”

The event is running from 8.30am to 4.30pm. Annie’s British Empire Medal presentation will begin at 4pm.

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