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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

As part of Mental Health Awareness Week, we are sharing stories of how people have benefited from ²gether services.

Karen, from Gloucestershire, contacted Let’s Talk for support with her obsessive compulsive disorder (OCD) tendencies.

She explained: “They have got progressively worse over the years and this made me realise that I wasn’t dealing with the OCD alone and that I needed to get help.

“I started with phone therapy and spoke with the same person each week. On my first call, I answered a questionnaire about my OCD to assess where I had difficulties and how severe they were. I carry out a similar version of this each week to check my progress.

“At the end of the short course of phone therapy, it was determined I needed more help, so I was referred to a face-to-face high intensity therapist.

“These sessions were good. It was a safe space to learn about my OCD and why my brain acts how it does. Gradually, over time, the need to check things reduced and the anxiety went down. Now, when I leave the house, it’s much quicker and doesn’t make me anxious.

“This therapy really relied on me putting in the hard work outside the sessions. Sometimes I wished I could just take a medication to make the anxiety go away quicker and easier but I know that once I stopped the medication it would come back whereas this will make it go away for good. So, although it is harder, it is definitely better in the long run.

“I also learnt about what makes my OCD worse and behaviours to avoid.

“We discovered that my OCD is made worse when I’m stressed. I have a very busy job and I find it very stressful. As so much of what I’m responsible for at work is out of my control, this exacerbates my feelings of stress.

“While pregnant, I found my OCD resurfaced strongly with worries about the baby so I rang Let’s Talk again and was seen within a couple of weeks. I found the first few weeks after birth particularly hard. Because my difficulty was now more anxiety than OCD, this time in therapy we looked more at what is causing my faulty thinking patterns and how to rationalise my worries. Over the weeks I have learnt about what causes my OCD.

“Let’s Talk definitely feels like a safe environment to discuss worries and troubles, and I don’t feel judged. I have already recommended it to friends who have mentioned they need help.

“I’d say to people dealing with stress, learn what to worry about. If a worry pops into your head, then think ‘Can I do anything about this?’ If the answer is yes, then make a plan to do that thing. If you can do it in a few minutes, then do it straight away. If it isn’t something you can do anything about then try not to worry about it. This is much harder and something I’m still working on mastering.”

If you are experiencing issues with your mental health or wellbeing, you should speak to your GP or, if you live in Herefordshire or Gloucestershire, contact Let’s Talk on 0800 073 2200. You can also visit www.talkghc.nhs.uk.

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