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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

More than 500 school children in Gloucester will learn life-saving resuscitation techniques in October as part of ‘Restart a Heart’ day.

Clinical trainers will be at Barnwood Park, Sir Thomas Rich’s and Ribston Hall schools on Wednesday 16 October to give classes of pupils a 30-minute course in cardiopulmonary resuscitation (CPR).

Every student will have their own practice manikins to work on and be taken through an interactive video by resuscitation trainers from Gloucestershire Health and Care NHS Trust, with additional help from students from the University of Gloucestershire.

The NHS is hoping to run six sessions at each school, with up to 35 pupils in a class, meaning that up to 630 teenagers could have learned vital life-saving techniques by the end of the event.

Stuart Haile, a Resuscitation Trainer who teaches CPR to clinicians within the NHS, said: “A cardiac arrest is when a person’s heart stops, so blood is not pumped around the body and vital organs don’t get oxygen.

“Anyone who has had a cardiac arrest needs immediate help – calling 999 is a great first step, but the chances of survival double if someone then starts immediate CPR.

“So it’s a brilliant skill to have, and it’s great to be able to pass it on to all these young people so that if they find themselves in an emergency situation they will be equipped to help.”

Restart a Heart Day is a national campaign organised by the British Heart Foundation. Last year an incredible 238,793 people across the UK learnt the basics of CPR thanks to the event.

Scott Albon, deputy headteacher at Barnwood Park, said: “We take the safety and well-being for all of our students as a major priority.  We see the learning of CPR as a vital life skill to aid the well-being of their friends, family and local community and make a real difference to people’s lives.

“We hope it is a knowledge and skill set that they will never have to use, but if the worst was to happen, we would like them to be able to deal with the situation and help save lives. We hope over time that all of our school community will be trained in CPR.”

For more information and resources about Restart a Heart Day, and CPR techniques, visit www.bhf.org.uk

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