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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Led by Paul Gaze, volunteer guide at SkillZone, the group explored a variety of scenarios in the ‘home zone’ that could present danger, including hidden hazards in the kitchen, trips and falls on the stairs and a demonstration of how to contain a house fire.

Paul Gaze, a volunteer guide at SkillZone, explained why the group focussed on the ‘home zone’ scenario: “The home can be one of the most dangerous environments without people even realising it. Aside from obvious things, like sharp knives and hot irons which can present danger, the risk that domestic cleaning products pose to children is something that people may not think of automatically. By taking people in responsible family roles through these scenarios we can open their eyes to these hidden dangers”

Hasumati Mistry, Hindu Elders group co-ordinator said: “Having the opportunity to go to Skillzone has been very beneficial, it gives a very real and hands on approach to learning that is easily transferable back to the community. Sessions like these have a really positive knock on effect.”

Anna Gibbins, of the Trust’s healthy lifestyle service said: “I have been working with the Hindu Elders for some time and they had asked how they could learn more about staying safe and healthy in their day-to-day lives, so bringing them to SkillZone was the perfect option. Trips and falls can in turn lead to something more incapacitating. SkillZone provides an environment that makes the dangers of daily life very visual, which makes it easier to effectively communicate the educational message.”

The healthy lifestyle service works closely with individuals and a variety of community groups across Gloucestershire to improve understanding and change behaviours across a range of health and social issues that affect everyone.

 

photograph: Paul Gaze, volunteer guide at SkillZone, with three members of the Hindu Elders group

Notes:

•    The Hindu Elders group is a voluntary group which meets once a week at Charter House in Gloucester. The group organise trips for the group which have a social and educational purpose.
•     SkillZone is a state of the art life size village in Tuffley which has 16 real life scenarios in an environment designed to promote education for people of all ages about the hidden dangers and hazards in day to day life. Scenarios include, the home, crossing the road, an alleyway, railway awareness and more. More information about SkillZone can be found on their website: http://skillzone.glosfire.gov.uk/

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