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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

The volunteers and experts by experience who give up their own free time to help the service users and carers of 2gether NHS Foundation Trust have been recognised and thanked for everything that they do.

A fifth annual tea party was held in their honour at Bowden Hall Hotel, in Gloucester.

Volunteers and experts by experience at the tea party

The event included the presentation of certificates to many volunteers, as well as the Trust’s experts by experience – people who use their own personal experience of mental illness or learning disability to act as advisors.

Trust Chair Ruth FitzJohn said: “This is, without doubt, my favourite event of the year.

“Our volunteers and experts by experience make an enormous contribution not only to our Trust, our service users and our carers, but also the entire communities of Gloucestershire of Herefordshire.

“They give their time, their care and their energy to help us make life better and we are very grateful for everything they do.”

More than 30 volunteers are registered with 2gether, and they work to enhance and improve the services the Trust provides.

Their work includes:

• Visiting inpatient units with Pat (Pets as Therapy) dogs
• Mental Health Events Champions
• Driving service users to and from appointments
• Helping at meal times
• Activity Support Volunteer

Trust Chair Ruth FitzJohn presents a certificate

There are more than 80 experts by experience registered with the Trust. They also help in a variety of ways, including sitting on interview panels when staff are being recruited, advising on trust policies, helping to provide staff training, and participating in focus groups to provide feedback on important issues the Trust is working on, including its long term strategies.

To express an interest in volunteering with the Trust or to find out more about becoming an expert by experience, please contact the Social Inclusion Team on 01452 894200.

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