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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Children and Young People in Gloucestershire are set to benefit from a new NHS service which will see those struggling with stress, anxiety or depression receive help.

The Department of Health has today (25 October) announced a £32 million investment in psychological therapies, including talking therapies, for children and young people with mental health problems.

This announcement will see ²gether NHS Foundation Trust and NHS Gloucestershire linking with the University of Reading as part of one of three partnerships across the country. The partnership has come about after a successful bid with a consortium in Oxford to improve talking therapies and test out new ways of providing earlier intervention that will improve the mental health and life chances of our young people in Gloucestershire.

The Improving Access to Psychological Therapy (IAPT) service will offer information, guidance and talking therapy for children and young people who are feeling stressed, anxious or depressed.

Adopting elements of the already successful adult Let’s Talk IAPT programme the service is all about getting help early and quickly. 

Sue Morgan, Lead Commissioning Director for Mental Health Services in Gloucestershire, said:

“We are one of only a few trail blazer consortiums in the country to have been awarded the opportunity to develop this project for the benefit of our young people and it will build on our principles of providing accessible health services which are known to work.

“With one in ten children aged 5-16 years in the country having a clinically diagnosable mental health problem, giving children the right help early on can help improve their childhood and provide them with the right tools as an adult.”

The children and young people IAPT project is going to be part of the recently redesigned Children and Young People Service provided by ²gether NHS Foundation Trust and commissioned by NHS Gloucestershire.

Mathew Page, Children and Young People Service Director, ²gether NHS Foundation Trust said:

“Our new service model is based on providing a wider range of services with more focus on outreach. We are integrating a lot more with primary and social care as well as other children services across Gloucestershire to ensure every child and young person has the same access to our services.

“Being part of this new partnership will enable us to enhance our services even further.”

Existing staff are being trained in targeted and specialist services in an agreed, standardised curriculum of National Institute Clinical Excellence (NICE) approved and best evidenced based therapies.

Children and young people will be involved in the development of the project and in the planning and local evaluation to ensure that services maximise the methods by which children and young people access services, including the times and locations at which appointments are available.

Accessibility