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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Norovirus, sometimes known as winter vomiting disease, is highly infectious. It is a virus that is easily transmitted through contact with infected individuals.

Hospitals in Gloucestershire are supporting a countywide NHS campaign to help stop the spread of Norovirus. We want to protect vulnerable patients and support NHS services this winter, and are asking for your help.

We are asking members of the public to follow this advice throughout winter:

Do not visit healthcare facilities such as hospitals or nursing homes if you have had diarrhoea and/or vomiting until two days after symptoms have stopped (even if your symptoms were mild).

If you are a patient due to have a planned stay in hospital and you develop diarrhoea and/or vomiting just before your visit, please inform the ward / department to let them know. They can advise you whether it is safe for you to come into hospital.  

Wash your hands frequently with warm water and soap. You should always do this after using the toilet and before preparing food. This is good practice whether or not you have symptoms.

Do not handle or prepare food for other people until you have been free of symptoms for a minimum of three days.

If you, or someone you care for, needs medical advice call NHS 111 or your GP surgery in the first instance. 

The ‘Combat Norovirus’ campaign’s banners, posters and leaflets carry the key campaign messages and are on display at Gloucestershire Royal Hospital, Cheltenham General Hospital, Community Hospitals and Stroud Maternity Unit. 

Leaflets for relatives explaining how to protect vulnerable patients will be handed out by healthcare staff. The important campaign messages and useful information about Norovirus symptoms are available on NHS Gloucestershire Clinical Commissioning Group’s website here.

Gloucestershire Hospitals NHS Foundation Trust Director of Infection Prevention and Control Maggie Arnold said:

“People who are already ill, such as patients in hospital, can sometimes get quite poorly as Norovirus can interfere with the effectiveness of the medicines they are taking and also make them weak and dehydrated, which is why we are encouraging all our staff, patients and visitors to get behind this important campaign and help tackle the spread of Norovirus. Anyone visiting our hospitals will not fail to see the campaign messages – we just need every individual to take it to heart and help protect our vulnerable patients.”

Clinical Chair at NHS Gloucestershire Clinical Commissioning Group and local GP, Dr Andy Seymour, said:

“The campaign reinforces our shared responsibility to combat the spread of Norovirus in the interests of patients, staff, relatives and the NHS as a whole. We urge everyone to take heed of the important messages and act responsibly – it could make a real difference and could even save lives.”

Susan Field, Director of Nursing at Gloucestershire Care Services NHS Trust said “We will be working with our colleagues across the county to reinforce these key messages to prevent the spread of Norovirus to our patients and our staff.

It is very difficult to stop the spread of Norovirus once it is in a closed environment such as hospitals so we are asking the public to help support us by restricting visiting to what is absolutely necessary to protect t those most at risk.”

December 2016

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