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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Three Gloucestershire NHS apprentices were awarded for their commitment and service to the NHS at a special regional awards ceremony.

Jess Carmen, Meg Cooke and Amanda Spencer, from Gloucestershire Care Services NHS Trust, won accolades at Health Education England’s Star Awards, which recognise the best in education and training in the South West’s health and social care sector. The trio attended the awards ceremony on Tuesday 6 March at Somerset County Cricket Ground. 

Jess Carman, an apprentice endoscopy nurse at Stroud General Hospital, was named Advanced Apprentice of the Year. She first visited the hospital as a work experience student and spent a day with the endoscopy team, which really appealed to her. Jess’s workplace manager said: “Jess has been amazing since the first day she started in endoscopy. She works incredibly hard and also helps others in the team without being asked. Jess is extremely caring and compassionate with the patients. Just that kind smile goes a long way! Nothing is too much trouble for her.”

Meg Cooke, who works in podiatry in Stroud, was named Intermediate Apprentice of the Year. She joined the Trust in July 2017, with the ultimate aim of becoming a podiatrist. During the snow at the start of March, Meg was so committed to her job that she walked five miles to work and back. Tina Craig, head of podiatry at the Trust, said: “Megan really has exceeded all expectations in delivering first class patient care. She is courteous and interested in patients and good at forming a rapport. A recent patient comment card stated: ‘Thank you so much for persevering with me. Even though I am in a lot of pain, I would not have been able do to it without you.’ This is a real testament to how all of our patients feel about her.”

Amanda Spencer, former e-rostering trainer at Gloucestershire Care Services NHS Trust (now with 2gether NHS Foundation Trust), scooped the Higher Apprentice of the Year award. Amanda recently completed a Business Administration apprenticeship, and was responsible for implementing and training colleagues in a new electronic system. She helped reduce administration time for clinicians, allowing them to spend more time on patient care. Sally Pitt, Bank Staff Coordinator, said; “She is helpful and organised and always had time to listen and manage our queries regarding rostering management. Mandy got involved in issues and had the ability to give us an answer, and if not, always got back to us to provide us with support.“

Jonathan Hall, Apprenticeship Facilitator from Gloucestershire Care Services NHS Trust, said: “Apprenticeships are a great way to learn new skills whilst gaining a nationally recognised qualification. There are so many opportunities available within the NHS in Gloucestershire, including at local community hospitals that might be located near to your home. The support that is given to our apprentices is outstanding and this has shown through with Jess, Meg and Amanda being recognised for their hard work at the Star Awards.”

Pictured: Jess Carmen, Amanda Spencer and Meg Cooke

16 March 2018

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