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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

An official opening has been held at the new base for ²gether  NHS Foundation Trust’s community-based mental health and learning disability teams, in Gloucester.

Pullman Place, in Great Western Road, is now home to more than 260 staff. As well as office space, the building also includes clinics and rooms where therapy sessions, medication reviews and clinical assessments can be carried out.

The opening was performed by Trust Chair, Ingrid Barker, who said the facility was an important development for the Trust and for healthcare in the city.

She said: “When ²gether  purchased the building in 2016, it marked a significant investment in providing high quality accommodation for our colleagues, but most importantly, a more comfortable, accessible and welcoming environment for our service users and carers.

“It’s a marvellous building, in a key city centre location, and I was honoured to be able to perform the official opening.”

Pullman Place is home to a wide range of teams, including community dementia nurses, the perinatal mental health team, crisis and recovery teams, and learning disability services.

The teams housed at Pullman Place were previously based at sites including 44 London Road, 18 Denmark Road, Albion Chambers and Burleigh House, in Eastgate Street, and Field View, in Coney Hill. Those sites have now either been sold or returned to their landlords, as they were rented.

Jan Furniaux, Service Director for ²gether’s Gloucestershire Localities, said: “This is the latest in a series of planned developments, as part of our ongoing commitment and investment in the continued quality improvement of our services.

“We’ve opened our Forest of Dean Hub, in Cinderford, our refurbished Stroud Hub, at Weavers Croft, and also the Fritchie Centre, our base for our research team and Managing Memory ²gether service, in Cheltenham.

“Pullman Place is the perfect location for our Gloucester teams, being in the centre of the city with very good public transport links. It is also near to other health and social care partner premises, such as Gloucestershire Royal Hospital, and is close to our own Wotton Lawn Hospital.

“We’re investing in new premises, recognising that we need to continue meeting the changing needs of our local communities and provide the best possible accommodation from which to deliver our high quality services.”

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