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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

 

 

Following the decision of Gloucestershire Care Services NHS Trust and NHS Gloucestershire Clinical Commissioning Group to approve the recommendation to invest in a new community hospital in the Forest of Dean to replace Dilke Memorial and Lydney and District Community, the independent Citizens’ Jury will convene today (Monday 30 July) to commence the process of considering a location for the new hospital.

The Citizens’ Jury takes place at Forest Hills Golf Club, Mile End Road, Coleford GL16 7QD, between 1pm and 5pm on Monday, and from 9.30am to 5pm the following four days. Members of the public are very welcome to watch the event.

Please read the guidance from Citizens Juries Community Interest Company (CIC), the independent company appointed to run the Citizens’ Jury, below.

 

Guidance for public observers

Members of the public are very welcome to observe the Citizens’ Jury proceedings. However, there may be periods when it is important for the jury to deliberate in private, and if so, CIC staff will ask public observers to temporarily step outside, or into another room.

The audience will be limited in size to those who can comfortably be seated in the room.

Public observers should:

  • Not speak to the members of the jury in, or outside, the Citizens’ Jury room throughout the duration of the event.
  • Stay quiet at all times and not distract members of the jury, or disrupt or influence the jury process.
  • When entering or leaving the Citizens’ Jury room, do so during breaks wherever possible – but if not, as quietly as possible.
  • Turn phones and electronic devices off, or switch to silent mode. Do not film, record or photograph the jury proceedings or members of the jury.
  • Direct any questions to CIC staff, and only when outside the Citizens’ Jury room and act respectfully to others in the Citizens’ Jury room.

Public observers who do not follow the rules above may be asked to leave.

If members of the press wish to interview, film, photograph or record any member of the jury or the jury proceedings, they must arrange this in advance with Malcolm Oswald, Director of Citizens Juries CIC, who will be able to advise which members of the jury have given permission to be filmed, photographed etc.

 

Citizens’ Jury Schedule

Monday 30 July, PM

  • Welcome, introduction and simulation exercise Context: Community hospitals in the Forest of Dean and jury role.
    Speaker: Candace Plouffe, Gloucestershire Care Services NHS Trust

  • How the jury will make a decision

Tuesday 31 July, AM

  • The case for Lydney
    Speakers: John Thurston, Friends of Lydney Hospital; Brian Pearman, Lydney Town Council; and others

  • The case for Coleford
    Speakers: Nick Penny and Marilyn Cox, Coleford Town Council

  • The case for Cinderford
    Speaker: Chris Witham, Cinderford Town Council

Tuesday 31 July, PM

  • Population data: Who are the patients?
    Speaker: Becky MacLean, Gloucestershire County Council

  • Forest of Dean Community Hospital Services: Now and Future
    Speaker: Julie Goodenough, Gloucestershire Care Services NHS Trust

Wednesday 1 August, AM

Travel analysis

  • Driving and public transport to and from the three towns
  • Other hospitals providing similar services to the new hospital
    Speaker: Malcolm Oswald, Citizens Juries CIC

Travel analysis

  • Community transport and other non-emergency transport services in the Forest of Dean
    Speaker: Anna-Marie Daniels, Forest Routes

Wednesday 1 August, PM

  • Travel analysis: Why travel times matter
    Panel: Stephanie Bonser, SW Ambulance Service NHS Trust; Lorraine Millwater, Lydney Dial-a-Ride; Paul Weiss, GP

  • How will the choice of town affect local communities (e.g. planning, economic regeneration, traffic etc.)?
    Speakers Nigel Gibbons, Forest of Dean District Council and Neil Troughton, Gloucestershire County Council

  • How does the choice of town affect the NHS?
    Speaker Paul Weiss, GP

Thursday 2 August , AM

  • What were the results of the recent public engagement (of public and staff) on the choice of location?
    Speakers Katie Parker, Gloucestershire Care Services NHS Trust and Caroline Smith, NHS Gloucestershire Clinical Commissioning Group

Thursday 2 August, PM

  • Does the Equality Act have an impact on the choice of town?
    Speaker Hari Sewell, HS Consultancy

  • Brief closing remarks from the three towns
    Representatives from the three towns

  • Assessing the three locations

 

Friday 3 August, AM

  • Recommending a location for the hospital

Friday 3 August, PM

  • Ranking criteria for choosing a site

 

Participants will be using microphones during the plenary sessions so that observers can hear. Group work will not be audible but may be observed.

There will be mid-morning and mid-afternoon tea/coffee breaks and a 45-minite lunch break, starting around 12.15pm.

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